There are quite a few video-guides on youtube. About what to look... you'll probably need to do bolt-mod anyway.
A bolt-mod is not inevitable in this case. As Dorkvader notes, it's one common row out, which means that trace is having an issue up near the connector.
Reseating the small connector is the first step, cleaning it gently is next.
^this.
It means there is a problem with connecting the trace somewhere along it (usually near the connector). Reseating it can fix this. Other people have had success by other things like cutting off the end of the membrane and plugging it in again, or replacing parts with a bolt mod, but it's not knows what steps are necessary to repair this.
issue is most probably connector issues with the membranes near the connector (pretty common) in which case reseating the cable will likely fix. It could also be a break in the trace for that row on the membrane, in which case you'll need to repair the membrane with conductive fluid or replace it with a working one. IT could also be other things as well but the first step is to open it up and reseat the membrane connector.
To open it up, get a 5/32 thinwall nut driver (I use a 5.5mm and it works great) take out the 4 screws in the back. The case then comes apart.
It is possible to take them out with a very fine pair of needlenose pliers but I do not recommend it as you can damage the pliers and the case.