Keycaps don't get made from thin air. Bluegaloo started in April if I recall, and I only got keys towards the end of last month, so around 9-10 months.
As for whining, the money is all sent to production. Any refunds at this point come out of pocket, if I'm not mistaken. I would be upset at people backing out at the production stage as well.
The time is less important to me than the lack of updates. Single person making the order/has to do everything takes a while. Okay fine. No worries. But tell me.
His only update in something like half a year WAS whining. Because of his lack of updates. If you are going to be upset that people back out at production stage then perhaps an update here or there would have helped. Considering he even said it was because someone wanted to get in touch with him. Even for a single party on the internet this still manages to feel too unprofessional. Do not get back on to say 'things are fine but I won't be able to refund anymore so stop it kbye' and then not make another update! This is why it happened the first time.
Again. Production time was never my issue. Just as this message is not criticizing the time it takes to make something, neither was my last one. I am aware and comfortable with the fact that they do not 'get made from thin air' as you seem to believe that was a part of the message somehow. I am criticizing the
lack of information for 6+mo. It's not even like he just has not visited GH at all recently since he's posted. He just has not posted to the people giving him money.
To repeat. Time for production and shipping does not bother me and that is not what this post is about. Grrizz was right. He has a great reputation and that is good but a message every month or two should not be painful. According to Ivan last message it would have reduced at least one PP chargeback to just communicate (it did not come from me).