Unable to BIN.
Huh, I can't either. It was definitely there when I posted it though. I'll edit the main post
Do you prove to them you bricked the board then they send you a new one without having to pay postage on the brick going back to them?
Yep, thats exactly it. When my deathadder broke and they were going to send me a new one they told me to just cut the cord with scissors and take a picture, they didn't want to pay for postage. If you were trying to scam them it would easy to fix the cable or fake the picture, I guess they rely on most people not being bothered or able to.
I dont actually know if that's what happened here but I can't really think of many other situations where "All connection cables [are] cut"