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Offline ironcoder

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clickykeyboards any good?
« on: Tue, 13 October 2009, 05:12:04 »
Is this a good shop? Any positive/negative experiences?

Unicomp never answered my email so I'm looking for an alternative source.

Thanks guys.
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In the office: Filco 87 Cherry Browns x 2 (one with coffee damage, recovered) ● Lexmark IBM Model M 52G9658 1993 & 1996

Offline JBert

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clickykeyboards any good?
« Reply #1 on: Tue, 13 October 2009, 05:49:18 »
You mean THE clickykeyboards.com?

Sir, this is probably the most reliable source of refurbished and NIB IBM keyboards. He does ask a fairly high price, but for that you get a well-maintained keyboard. Heck, he even has a 30-days warranty.

His site is also a real archive of almost any flavour of model M keyboard.
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IBM Model F XT + Soarer's USB Converter || Cherry G80-3000/Clears

The storage list:
IBM Model F AT || Cherry G80-3000/Blues || Compaq MX11800 (Cherry brown, bizarre layout) || IBM KB-8923 (model M-style RD) || G81-3010 Hxx || BTC 5100C || G81-3000 Sxx || Atari keyboard (?)

Currently ignored by: nobody?

Disclaimer: we don\'t help you save money on [strike]keyboards[/strike] hardware, rather we make you feel less bad about your expense.[/SIZE]

Offline ironcoder

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clickykeyboards any good?
« Reply #2 on: Tue, 13 October 2009, 05:58:10 »
Thanks, JBert. The prices look ok to me, wanted to know about the service, have you ordered from him?
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In the office: Filco 87 Cherry Browns x 2 (one with coffee damage, recovered) ● Lexmark IBM Model M 52G9658 1993 & 1996

Offline JBert

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clickykeyboards any good?
« Reply #3 on: Tue, 13 October 2009, 06:27:29 »
I'm afraid not, shipping keyboards to Europe has never been easy and model M's don't really interest me.

Maybe Ripster can tell more.
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IBM Model F XT + Soarer's USB Converter || Cherry G80-3000/Clears

The storage list:
IBM Model F AT || Cherry G80-3000/Blues || Compaq MX11800 (Cherry brown, bizarre layout) || IBM KB-8923 (model M-style RD) || G81-3010 Hxx || BTC 5100C || G81-3000 Sxx || Atari keyboard (?)

Currently ignored by: nobody?

Disclaimer: we don\'t help you save money on [strike]keyboards[/strike] hardware, rather we make you feel less bad about your expense.[/SIZE]

Offline abio

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clickykeyboards any good?
« Reply #4 on: Tue, 13 October 2009, 06:32:55 »
They get back to you eventually, they're quite slow.

They didn't get back to me fast enough though and here I am with my Filco as a consequence...
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Offline ironcoder

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clickykeyboards any good?
« Reply #5 on: Tue, 13 October 2009, 06:38:23 »
Who didn't get back to you fast enough, abio?
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In the office: Filco 87 Cherry Browns x 2 (one with coffee damage, recovered) ● Lexmark IBM Model M 52G9658 1993 & 1996

Offline JBert

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clickykeyboards any good?
« Reply #6 on: Tue, 13 October 2009, 06:38:54 »
If you are talking about Unicomp, try calling them. E-mailing might not always be the fastest.
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IBM Model F XT + Soarer's USB Converter || Cherry G80-3000/Clears

The storage list:
IBM Model F AT || Cherry G80-3000/Blues || Compaq MX11800 (Cherry brown, bizarre layout) || IBM KB-8923 (model M-style RD) || G81-3010 Hxx || BTC 5100C || G81-3000 Sxx || Atari keyboard (?)

Currently ignored by: nobody?

Disclaimer: we don\'t help you save money on [strike]keyboards[/strike] hardware, rather we make you feel less bad about your expense.[/SIZE]

Offline abio

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clickykeyboards any good?
« Reply #7 on: Tue, 13 October 2009, 06:47:28 »
Quote from: ironcoder;124900
Who didn't get back to you fast enough, abio?


Unicomp :/ It took them quite a while to email me back. In any case postage to Australia was the same as elitekeyboard's, so I just paid a bit extra and got this filco instead.

I still wonder whether I should buy a spacesaver though...
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Offline ironcoder

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clickykeyboards any good?
« Reply #8 on: Tue, 13 October 2009, 06:58:48 »
Quote from: JBert;124901
If you are talking about Unicomp, try calling them. E-mailing might not always be the fastest.

I'm not going to beg Unicomp to sell me a keyboard. Now I am at least the second one to buy Filcos because Unicomp is unresponsive. I sent the email Sep. 23rd, never received a reply..

I'll find somebody else who actually values my business. Let's see if clicky answers emails.

Thanks.
« Last Edit: Tue, 13 October 2009, 07:01:23 by ironcoder »
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In the office: Filco 87 Cherry Browns x 2 (one with coffee damage, recovered) ● Lexmark IBM Model M 52G9658 1993 & 1996

Offline ironcoder

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clickykeyboards any good?
« Reply #9 on: Tue, 13 October 2009, 06:59:54 »
Quote from: abio;124902
Unicomp :/ It took them quite a while to email me back. In any case postage to Australia was the same as elitekeyboard's, so I just paid a bit extra and got this filco instead.

I still wonder whether I should buy a spacesaver though...


Thanks for the info. Unicomp is their own worst enemy, apparently. I just bought 2 Filcos because they didn't answer my email. I probably would have done business with majestouch anyway, but if I buy a BS keyboard it won't be from Unicomp.
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Offline itlnstln

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clickykeyboards any good?
« Reply #10 on: Tue, 13 October 2009, 08:15:27 »
I have always had great service with clickykeyboards.  I highly recommend them.  They might be a little pricey, but you know you are getting a high-quality, clean keyboard with great follow-up service after the sale.
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Offline ironcoder

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clickykeyboards any good?
« Reply #11 on: Tue, 13 October 2009, 08:23:04 »
Thanks itlnstln, I just ordered two NIB Lexmarks from them. Hope I don't get killed on taxes again.
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Offline ironcoder

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clickykeyboards any good?
« Reply #12 on: Tue, 13 October 2009, 12:58:01 »
Does clicky normally send you anything when you place an order or does stuff just show up? My paypal went through right away. But I didn't get any kind of order confirmation from them yet.
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Offline itlnstln

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« Reply #13 on: Tue, 13 October 2009, 13:40:28 »
IIRC, they use click-n-ship.  You should get a USPS confirmation/tracking number.  It's been about 4-5 years since I ordered anything, though.
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Offline ironcoder

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clickykeyboards any good?
« Reply #14 on: Tue, 13 October 2009, 13:41:51 »
Thanks that'll work.
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Offline maxlugar

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clickykeyboards any good?
« Reply #15 on: Tue, 13 October 2009, 13:52:15 »
Quote from: ironcoder;125036
Thanks that'll work.


Brandon is a class act.  I've spent big coin with him (big from my perspective) and have not been disappointed.  You won't get any smokin' ebay deals, but what you see is exactly what you get.  Also, his guarantee of satisfaction is iron clad.
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Offline ironcoder

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clickykeyboards any good?
« Reply #16 on: Tue, 13 October 2009, 14:02:39 »
Not so much risk, these are both NIB and priced like he's proud of 'em. But they're not getting any cheaper so I figured it was time to snag a few. Thanks for the comments, Max.
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Offline ironcoder

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clickykeyboards any good?
« Reply #17 on: Tue, 13 October 2009, 14:36:07 »
That's fine, but if you're going to sell over the internet you better learn how to answer (and filter) emails. I'm in Asia, and calling America from here is not like calling from Canada.

It's totally unnecessary for me to shell out for a phone call to a place that doesn't answer emails. There are at least 2 of us that went with other vendors because of their poor handling of emails. If you want to call that's great but since they're selling over the net they need to answer emails. Period.

Good customer service makes or breaks companies in competitive markets. Maybe they feel they have no competition. They do, I just bought another 2 keyboards from clicky.
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Offline itlnstln

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clickykeyboards any good?
« Reply #18 on: Tue, 13 October 2009, 14:43:59 »
The funny thing is, I am not too sure if they really go after the home consumer.  They seem to focus on replacement units/parts for corporate customers.  Unicomp, that is.
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Offline Busty

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clickykeyboards any good?
« Reply #19 on: Tue, 13 October 2009, 14:51:39 »
I personally only had good experiences with Unicomp; fast replies and great service, like a replacement key for an old original Model M free of charge and shipping. Perhaps I was lucky or it changed in the last half year, hopefully for them due to more demand.
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Offline ironcoder

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clickykeyboards any good?
« Reply #20 on: Tue, 13 October 2009, 15:40:01 »
Quote from: itlnstln;125048
The funny thing is, I am not too sure if they really go after the home consumer.  They seem to focus on replacement units/parts for corporate customers.  Unicomp, that is.

The thing they need to realize is that sometimes there is overlap, and every keyboard they sell is another keyboard they sold. It's easier to sell 10 or 100 units to one guy than one or two, but who knows what the day will bring. It's all money.

I run a small business and I don't have good suppliers. If I find somebody who takes care of me he gets my business. He doesn't have to worry about me looking for somebody to undercut him by a few percent- good service wins every time.

And I work on projects for some very big companies. If I get good service, I tell the people in those places about it.

Good service ALWAYS makes good sense.
« Last Edit: Tue, 13 October 2009, 15:43:33 by ironcoder »
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Offline ironcoder

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clickykeyboards any good?
« Reply #21 on: Tue, 13 October 2009, 15:40:38 »
Quote from: kishy;125060
Sorry ironcoder, I didn't know your location. That does change things quite a bit, doesn't it?

No problem, and sorry if I got a little hot, it wasn't directed at you. I have real strong feelings about service since I spent alot of years doing it.

Peace!
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Offline AndrewZorn

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« Reply #22 on: Tue, 13 October 2009, 15:47:12 »
never understood the email issues from any company.  i mean, email is not hard to use.  take the same people that answer phone calls, plop them in front of cheap computers.  DA-DING!  new email.  oh hey, i will respond, but using this keyboard thingy that we sell instead of my the telephone.  that makes it even better than normal company policy on email, which is "2-3 days".
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Offline AndrewZorn

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clickykeyboards any good?
« Reply #23 on: Tue, 13 October 2009, 16:31:49 »
>> thick American accent
it's funny to think what (which?) this might be describing.
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Offline kode

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clickykeyboards any good?
« Reply #24 on: Tue, 13 October 2009, 16:53:50 »
Whenever I've emailed Unicomp, they've replied within like 24 hours or so, but apparently others have had less speedy replies...
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Offline maxlugar

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clickykeyboards any good?
« Reply #25 on: Tue, 13 October 2009, 16:59:23 »
Quote from: webwit;125072
Kentucky accent is I guess still miles better than what they seem to be practicing on  the west coast, where they talk with their noses for reasons I don't even want to know.


That was actually funny webwit - you made me smile, no small achievement   :)
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Offline mike2h

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clickykeyboards any good?
« Reply #26 on: Tue, 13 October 2009, 17:01:46 »
Quote from: webwit;125072
Kentucky accent is I guess still miles better than what they seem to be practicing on  the west coast, where they talk with their noses for reasons I don't even want to know.



must be a simi vallley thing:). or that region of socal.
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Offline maxlugar

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clickykeyboards any good?
« Reply #27 on: Tue, 13 October 2009, 17:07:03 »
Quote from: mike2h;125075
must be a simi vallley thing:). or that region of socal.


Nah, it's the few of us gun-toting card carrying NRA right wing red necks that give the good people of Simi Valley (and So Cal) a bad name  :)
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Offline texteur

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clickykeyboards any good?
« Reply #28 on: Tue, 13 October 2009, 17:27:53 »
Quote from: ironcoder;124905
Thanks for the info. Unicomp is their own worst enemy, apparently. I just bought 2 Filcos because they didn't answer my email. I probably would have done business with majestouch anyway, but if I buy a BS keyboard it won't be from Unicomp.


Funny. I also bought two Filcos (with two sets of blank key caps). Originally, I wanted to replace two Model M Space Saver keys with blank ones (I touch-type and the majority of my keyboards have US layouts not corresponding to my Swiss French habits). Unicomp took so much time to answer and to take my blank key cap order into account that I decided... to buy two Filco Majestouch Tenkeyless.

But I haven't lost hope of receiving my Unicomp blank key caps one day...
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IBM Model M Space Saver, 1391472, PS/2, US layout, year 1987 | Apple Standard Keyboard, M0118, ADB, Swiss French layout, year 1987 | IBM Model M, 1391401, PS/2, US layout, year 1988 | IBM Model M Space Saver, 1392934, PS/2, US layout, year 1988 | IBM Model M, 1391403, PS/2, German layout, year 1988 | IBM Model M, 1391403, PS/2, German layout, year 1991 | Apple Extended Keyboard II, M3501, ADB, ANSI layout, year 1995 | DSI Switch Mac Keyboard, SMK-88SMK88-EM/JM, Black Cherry Switches, USB 1.1 & 2.0, ANSI layout, year 2006 | Happy Hacking Keyboard Professional 2, white with blank keycaps, PD-KB400WN, Topre 45g switches, USB, UNIX key layout, year 2007 | Das Keyboard Ultimate, DASK3, USB, European layout, year 2008 | Topre Realforce 86U, SE0500, USB, ANSI layout, ergonomically weighted switches, year 2009 | Topre Realforce 87UB, SE1700, USB, ANSI layout, ergonomically weighted switches, year 2009 | Filco Majestouch "Otaku", FKBN104MC/NPEK, Blue Cherry MX switches, USB, ANSI layout, year 2009 | Filco Majestouch Tenkeyless Tactile Touch, FKBN87M/EB, Brown Cherry MX Switches, USB, 87 Key ANSI layout, year 2009 | Filco Majestouch Ten Key Extended Keypad, FKB22MB, Brown Cherry MX Switches, USB, year 2009
[/SIZE][/FONT][/COLOR]

Offline ironcoder

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clickykeyboards any good?
« Reply #29 on: Wed, 14 October 2009, 02:39:58 »
Quote from: maxlugar;125077
Nah, it's the few of us gun-toting card carrying NRA right wing red necks that give the good people of Simi Valley (and So Cal) a bad name  :)

I knew I liked you, bud! Maybe there's hope for the PRC after all.
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Offline ironcoder

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clickykeyboards any good?
« Reply #30 on: Wed, 14 October 2009, 02:40:42 »
Quote from: texteur;125082
Funny. I also bought two Filcos (with two sets of blank key caps). Originally, I wanted to replace two Model M Space Saver keys with blank ones (I touch-type and the majority of my keyboards have US layouts not corresponding to my Swiss French habits). Unicomp took so much time to answer and to take my blank key cap order into account that I decided... to buy two Filco Majestouch Tenkeyless.

But I haven't lost hope of receiving my Unicomp blank key caps one day...


I hope Unicomp reads these forums. I'm sure they don't, but I hope they will.

That's 5 keyboards they could have sold and didn't. At least.
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Offline itlnstln

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clickykeyboards any good?
« Reply #31 on: Wed, 14 October 2009, 08:26:07 »
Quote from: ironcoder;125211
I hope Unicomp reads these forums. I'm sure they don't, but I hope they will.

According to iMav, they do (or they have, at least).
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Offline _js_

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clickykeyboards any good?
« Reply #32 on: Sun, 22 November 2009, 10:59:49 »
My experience with clickykeyboards.com was excellent.  I bought my white label Model M from him, and service and shipping/packing were great.  Then, later I noticed that the board was missing the upper right hand "-" key cap.  I emailed Brandon about it, and he had a key out to me in the mail that same day.  I would definitely buy from clickykeyboards again if I ever wanted to by another IBM.
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Offline Vehementi

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« Reply #33 on: Sun, 22 November 2009, 18:01:15 »
I purchased a model-M or 2 from clickykeyboards.  They were fine.  I wish there were a way to filter out the "already sold!" keyboards. I don't give a ****, I want to see keyboards I can buy.  If this feature exists they fail at making websites.

I ordered a keyboard from Unicomp this week and the guy phoned me back in response to my email a couple of hours later, heh.
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Offline ocdonkb

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clickykeyboards any good?
« Reply #34 on: Sun, 22 November 2009, 19:19:28 »
Quote from: Vehementi;135372
I purchased a model-M or 2 from clickykeyboards.  They were fine.  I wish there were a way to filter out the "already sold!" keyboards. I don't give a ****, I want to see keyboards I can buy.  If this feature exists they fail at making websites.


Their FAQ section have exactly this.

http://www.clickykeyboards.com/index.cfm/fa/pages.main/pageID/2
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| Filco Brown 87 key | Realforce 87U | Unicomp Spacesaver | IBM Model M | Cherry ML4100 | Dell AT101W | Focus 2001 |

Offline microsoft windows

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« Reply #35 on: Sun, 22 November 2009, 19:25:40 »
About ClickyKeyboards:

Their stuff is a bit pricey, but they are very good and honest people. If you email them with a question, they will respond within a day and they give very extensive information about their products. If you don't mind spending a little extra, go to ClickyKeyboards instead of Unicomp.
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Offline microsoft windows

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« Reply #36 on: Sun, 22 November 2009, 19:39:40 »
Quote from: maxlugar;125077
Nah, it's the few of us gun-toting card carrying NRA right wing red necks that give the good people of Simi Valley (and So Cal) a bad name  :)


Hey! That wasn't nice!
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