PayPal doesn't understand what a group buy is, and the same goes for new users/first-time members of a group buy.
A group buy is NOT someone selling keycaps (for example) to a bunch of other people. It is a bunch of people pooling their money to buy something that has a minimum order quantity (MOQ). Therefore, when someone send money in to the leader, they are
joining the group buy, not buying anything
from the leader.
So when someone asks for a refund, what they are really doing is saying to the person collecting money on everyone's behalf, "can you give me some of YOUR money because I changed my mind?"
Can you get a "refund" from Massdrop?
If the drop is still active, you can cancel your order from the transactions page in your Massdrop account. If the drop has ended, we are unable to cancel your order because the group's order has already been submitted to the vendor and cannot be revised.
https://helpdesk.massdrop.com/hc/en-us/articles/212495708-How-can-I-cancel-my-order-That means that
before MOQ has been met and the order placed, a member can back out. The same should apply here. But once MOQ has been met, anyone who thinks they made a mistake should, IMHO, try to sell their position and/or the goods from the group buy.
People
join a Group Buy. Once they have joined, and the money has been collected, they are in.
People who don't want to
join should buy their keycaps from a vendor who can sell (and make refunds) on a retail basis.
The person who asked for a refund from the OP either was mistaken or took advantage of a first-time group buy leader. Since he went the PayPal route let's assume the latter. In that case, the OP is doing no favors to future group buy leaders by keeping the offender's name a secret.
YMMV; the above was my opinion after running a some of the biggest group buys ever.
- Ron | samwisekoi
Auto-typed by my GH-122 keyboard.
