I don't understand why people toss around such strong statements, like someone is repaying someone bad for good and all that. It's not like this was done with a malicious intent. Where small communities are involved, I think it'd be better to work together on this where such a situation arises. The real victims here are the people who paid to get dye sub PBT sets by BSP and are now out of money and without a clear perspective. And perhaps kboardvintage if he's going to lose money on this too.
I find it weird that BSP recalled keyboardvintage's order at all unless Sherry paid to have his order exclusive beforehand.
For instance, when I order things at work we always pay an extra fee so that the items are exclusive and under NDA. Otherwise they could make our pats to others, distribute our drawings, create knockoffs etc. I find it hard to believe Sherry ordered this and if so, BSP is doing it purely out of good will to Sherry. They are more likely to want the entity who made the large order to be happy rather than break the contract of the smaller order. They honoured something they in no way had to honour unless specified, and instead cancelled the other order. Was there any specification on the invoice regarding cancellations keyboardvintage? You should be able to get compensation out of that if it.
There seems to be 2 separate things going on:
1. Keyboardvintage's order wouldn't have existed without Sherryton's initial MOQ order.
As a business, if i paid to produce the said item, and someone piggy backs on my order, you'll be sure i'd be upset.
BSP screwed up and tried to sell a product line that someone else put into order.
Sherryton found out and instead of losing his MOQ order which he has every right to cancel, they cancelled keyboardvintage's order.
2. People are now upset that their $$ is held up. This is keyboardvintage trying to negotiate with BSP to authorize the order.
BSP already said they were going to cancel his order, he's trying to get them to honor it.
This is what's holding up the $$ side on refunds. He's still trying to get this GB to be processed, so he hasn't formally asked BSP to refund the $$ as shown from his post:
So for those who want their money back asap, I cannot do anything about this. I understand your position but the money is still at BSP's hands. I am trying to keep this GB going, because WE have the right to get what we purchased. They do not have the right to cancel an order based on NOTHING, although some would argue this was sherry whatsoever, well they offered me a product, I purchase it, end of the discussion about jumping on others MOQ, I didn't ask for that, I initially request for samples.. .
As the Contract of Sales of goods states (under the european normative, this is a clear breach of contract, and so far I am trying to persuade them that what they are doing is not legit.
Again i don't know exactly how the court system handles these types of things in Europe, but if OP's going to go after BSP legally, I'd predict this would take a long ass time to settle.
Also the amount of $$ talked about in this situation for the US Legal system would be handled in Small Claims court if that.
Does OP deserve some compensation from BSP for them ****ing up? Absolutely.
And it looks like BSP is trying to do that with this:
About the blank orders, I do not know why Sherry keeps saying that those would be cancelled. So Sherry, please, do not keep screwing up things here. The blank sets are NOT canceled. Actually BSP is trying to send me the Blank + RGB blank with 1 set of each color (DYESUB sets) which is not acceptable for me, because is not what I purchased.
So it looks like BSP is trying to correct the problem with the Blank orders that seem to be able to go through, and giving OP a set of each dyesub color.
I assume they will refund the other purchase $$.
Is OP directing his anger at the wrong person? I think so.
Could OP handle this a bit better instead of attacking sherryton? I'd say yes, but he decided instead to attack sherryton.
Conclusion: Sherry, u are giving me a HUGE headache with this situation, and I really hope that u can have a lovely bath with your 400sets. Plus the MOQ stated by BSP was a big bull**** (yes, I got quotations for 25, 50 and 100 MOQ 
, deal with it 
)
Btw for those who are arguing that MOQ shouldn't matter, the additional orders shouldn't make a difference, I have to ask you why do you think SP doesn't sell our GB item orders directly to other people? Why doesn't SP overproduce some sets and sell them from their store? Why doesn't SP sell the keys that are on sale from techkeys or keypop? Don't let your personal bias with sherryton blind you on the fact that BSP made this error, its up to them to fix it.
