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geekhack Community => Keyboards => Topic started by: markexodia on Mon, 02 June 2014, 19:28:03

Title: Having problems with my Ducky Shine 3
Post by: markexodia on Mon, 02 June 2014, 19:28:03
I don't know whether is it correct to post here or not but heres my issue.
Some keys are on with dim light..  even with my LED mode off.. some leds of mine are still light up but it's dim.. any idea guys? tried totally offing it and changing usb ports. Still the same... Only been using it for 2 months....
Title: Re: Having problems with my Ducky Shine 3
Post by: Firebolt1914 on Mon, 02 June 2014, 20:10:43
Which keys are they; also can you post a picture if possible?
Title: Re: Having problems with my Ducky Shine 3
Post by: C5Allroad on Mon, 02 June 2014, 20:21:20
With the newest firmware, F11 and F12 are you're user configurable leds.
Press either till they go bright again and then you can cycle through the main modes.
Or Press and hold Fn+F10 to turn them all off and turn it on again.
If you ever need to reset it, hold both winkeys at the same time, it will reset the whole board.
Good luck! :p
Title: Re: Having problems with my Ducky Shine 3
Post by: markexodia on Tue, 03 June 2014, 02:12:53
Which keys are they; also can you post a picture if possible?

Here is a picture of it
Title: Re: Having problems with my Ducky Shine 3
Post by: markexodia on Tue, 03 June 2014, 02:13:30
With the newest firmware, F11 and F12 are you're user configurable leds.
Press either till they go bright again and then you can cycle through the main modes.
Or Press and hold Fn+F10 to turn them all off and turn it on again.
If you ever need to reset it, hold both winkeys at the same time, it will reset the whole board.
Good luck! :p

i tried resetting.. but it didn't work..  :(
Title: Re: Having problems with my Ducky Shine 3
Post by: C5Allroad on Tue, 03 June 2014, 05:05:16
With the newest firmware, F11 and F12 are you're user configurable leds.
Press either till they go bright again and then you can cycle through the main modes.
Or Press and hold Fn+F10 to turn them all off and turn it on again.
If you ever need to reset it, hold both winkeys at the same time, it will reset the whole board.
Good luck! :p

i tried resetting.. but it didn't work..  :(
What version firmware are you on?
Title: Re: Having problems with my Ducky Shine 3
Post by: rowdy on Tue, 03 June 2014, 05:42:43
It seems odd that it is a few alternate keys in one row - like is there a short on the PCB maybe?

If this is still under warranty, and no-one can think of anything that will probably turn out to be blindingly obvious, can you RMA it?
Title: Re: Having problems with my Ducky Shine 3
Post by: Firebolt1914 on Tue, 03 June 2014, 19:04:00
Try pressing the fn/menu key and print screen, then pressing the keys that are still on. I'm pretty sure it's a hardware issue, but it's worth a shot.
Title: Re: Having problems with my Ducky Shine 3
Post by: markexodia on Wed, 04 June 2014, 01:59:40
With the newest firmware, F11 and F12 are you're user configurable leds.
Press either till they go bright again and then you can cycle through the main modes.
Or Press and hold Fn+F10 to turn them all off and turn it on again.
If you ever need to reset it, hold both winkeys at the same time, it will reset the whole board.
Good luck! :p

i tried resetting.. but it didn't work..  :(
What version firmware are you on?

Latest Firmware
Title: Re: Having problems with my Ducky Shine 3
Post by: markexodia on Wed, 04 June 2014, 03:25:05
It seems odd that it is a few alternate keys in one row - like is there a short on the PCB maybe?

If this is still under warranty, and no-one can think of anything that will probably turn out to be blindingly obvious, can you RMA it?

i tried contacting my supplier already, he said might be the firmware issue....
Title: Re: Having problems with my Ducky Shine 3
Post by: markexodia on Wed, 04 June 2014, 03:28:36
Try pressing the fn/menu key and print screen, then pressing the keys that are still on. I'm pretty sure it's a hardware issue, but it's worth a shot.

i tried to off all the LED but the led is still light up dim, even in off
Title: Re: Having problems with my Ducky Shine 3
Post by: rowdy on Wed, 04 June 2014, 05:18:35
Firmware is upgradeable.  If you are sure you are running the latest version, then there is nothing else that you can do to the firmware.

My Shine 3 does not exhibit this, but I have not idea what firmware it is running.  I can turn all LEDs on, or all LEDs off (or any of the intermediate flashing modes).
Title: Re: Having problems with my Ducky Shine 3
Post by: C5Allroad on Wed, 04 June 2014, 05:19:14
Try pressing the fn/menu key and print screen, then pressing the keys that are still on. I'm pretty sure it's a hardware issue, but it's worth a shot.

i tried to off all the LED but the led is still light up dim, even in off
You say the led as if it is just one. Could this be the space bar?
If not, what key is it?