surprised to hear that.
I have never bought anything but incidental parts from them, but I thought that they enjoyed a good reputation.
They aren't cheap, so they should supply good stuff, but, given their price structure (double the going ebay rate), I would figure that they would be selling a decent SSK @ $300-400.
In that scenario, a $250 SSK would fall into the "bargain basement" or "scratch and dent" category.
If the case is still nice, you can probably replace/upgrade almost everything else.