Good evening,
Upon starting fulfillment on Wednesday, May, 13th, Swichmod found out that there was an anomaly with his order, as some Sandstorm kits were missing and they had received instead some GMK First Love base kits. We immediately contacted GMK and Switchmod proceeded to do an inventory on what exactly they had received and what was missing.
We also contacted Cannon Keys, who assisted us and confirmed that the number of First Love sets received corresponded to the ones that ILUMKB, who was coincidentally the SEA vendor for both First Love and Sandstorm had ordered and was supposed to receive the bulk shipping with both of those sets also this week.
As both shipments consisted of the same number of boxes and contained GMK Sandstorm sets, my assumption was that when picking up the boxes some of them were mixed up and unfortunately shipped to the wrong vendor.
Finally, on Saturday, May, 16th, we confirmed that ILUMKB had received Switchmod’s sets and got a follow up with GMK, who had already started to sort out this mishap.
We were waiting for this confirmation and having everything sorted out with GMK first before doing any further updates. However, that hasn't been possible.
We are working closely with GMK and as soon as we can provide new estimated shipping dates for the remaining US orders, they will be posted here.
I apologize for the inconvenience this has caused to all of you guys.