Unicomp Issues

[t888]

Hello,

I have a Unicomp (UB40P4A) Ultra Classic Black Buckling Spring USB keyboard that I'm having challenges with.  I plug it into my PC and Windows makes a noise that it sees the device and I can see it in Device Manager... but I can't type anything.  Is there any way to troubleshoot this on my own or via some software diagnostics?  I miss my loud keyboard 

Thanks!

[Maledicted]

I did some reading, since I don't yet own any Unicomps. This might be helpful:

Model M Troubleshooting FAQ

I have heard of Unicomp controller problems. Maybe your usb controller isn't suppling enough amperage to the tempermental keyboard controller? Maybe you could try a powered USB hub, other ports/controllers/computers, etc?

I know jacethesaltsculptor would know more. He uses Unicomps a lot, and I could have sworn he had some controller problems himself.

Maybe you should reach out to Unicomp as well. I have heard that their customer service is fantastic. Based on my only exchange with them, I am inclined to agree with the sentiment. They forgot one of the keycaps I ordered for my F77. I sent them a picture of the unopened bag and they quickly sent me tracking information for the missing key, no questions asked.

[t888]

Thanks those are great ideas.  I'll try the powered USB hub first.  I agree Unicomp's support is fantastic.  Hopefully It doesn't need surgery and I can fix it myself.  Thanks again :-)

[ddrfraser1]

I’ve had this issue with other boards but not my Unicomp. Sometimes it helps it the usb is plucked in when the computer starts.