Wouldn't it be better to find someone who isn't related to you? Someone who has some knowledge of these things? And where's hazeluff?
If you want to find someone who is extremely knowledgeable about key-sets and such do you think he'll work for FREE? Usually involving family members has one great advantage, money won't be an issue plus you can trust him (brother) more than a stranger brought in from the cold.
It's nice to have a successful business that's bringing in hundreds of thousands of dollars a year but guess what, Sherryton is not in that position quite yet. Hence he needs to involve people he can trust (believe it or not it's still family) that will save him.
Only when you get to a high level of turnover then he may decide to employ other people more suited for the future role of the company. For anyone wanting to start a business NOW in these times I don't think you'll get through without family saving your butt and handling some of the greatest pressures aimed towards you.
The people who have started on their own (by themselves) usually fail utterly in the range of 70 to 90% in the first year. Hence it's all a matter of finding out your strengths and weaknesses. Qtan, Imsto, Boiler and even more could tell you horror stories relating to business management and shipping world wide.
Because we are ALL Geekhack citizens I suppose cutting a bit of slack to fellow members would be a prerequisite since it's all about walking in the shoes of someone who has had it really bad during a short period of time, but instead of running away and hiding, has returned to face the heat from some of you here. He gets a GOLD star for that because it takes real guts to turn up here and sort the issues out with every customer who has been let down.
Again, it's all about having a tiny bit of sympathy here for someone else. With that comes a responsibility in allowing someone to regain your trust (if it can be done) by any means possible, which Sherryton is now doing. If you've made mistakes, then it takes a greater man to accept the apology and move on to better times ahead.
It's a tough world out there now especially when it comes to starting your own business hence the people who have decided to go on their own to pursue a passion and involve other's around them with that same interest is rare. Most end up in dead-end jobs (like myself) and have great admiration for anyone out there starting their own business. More power to you Sherryton
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