ok
i guess im just gonna make a statement at this point
mainly for what i will do with this buy and some things going forward
i am aware there are a few outstanding orders, i am very sorry about this, most of which are located in one area of the world, this is still unaaceptable and what i have done to move forward is i have just created a dhl business account so i can give everyone on the forum the best service possible, this costs me more but i wont change my shipping charges in future buys, this is for my peace of mind to ensure i get people what they ordered moving forward
something i sent in june/july just arrived to someone a few days ago, sadly with international shipping some seemingly random delays seem to happen, i have every faith that these orders will show up in time, but to move forward with dhl should mean these delays are far less likely
im aware that i may have a couple more postage issues than most, but 99% of what i send is international, and i send a ton of stuff, its a very very small percentage that goes missing or gets delayed, but obviously those are the cases that come to light
i will always go out of my way and pocket to sort these issues
what i would like to do for the few people still waiting, is send them each a complete set, which i bought myself to sell through my store, these are sets i paid for myself and i will be taking a big loss on this, what i cannot do with what i have is replace multiple sets at this time, but i would like to make sure each person has at least one set, for what is remaining on anyones order, i would like to allow more time to see if your orignal order shows up over time, if it doesnt, i will send anything i still have left out of my own pocket, and if we are still short for any reason, i will contact sp and look into replacements
please rest assured guys, i will always make sure these buys go through to completion, these things sometimes take time, but i am committed to making all buys going forward the best possible experience for everyone involved
for the people waiting on iso kits, they are on the way, thank you for your patience and understanding
i would like to say, as negative as this sounds, this gb was very successful, this really is just tying up the few loose ends and me being proactive rather than ignoring any issues
if you are stil lwaiting on an order, please contact me via pm so i can get a set sent out to you, do not post about it here and assume i have all the info to sort this out, contact me via pm so we can sort out address details and get this thing sorted
thanks
bunny