The problem aren't even the delays itself. **** happens and if the end-product is fine I really don't care.
But what's happening here is 100% bonkers.
One week it's
ill have full pics of the finished sets in im told less than 2 weeks as they are being packed
One week later it's
Last I spoke with jtk was I'd guess a week ago and he told me in a couple weeks we would have pics of the actual sets
And all that while two months ago we got told that
this weekend I'll catch up with him properly, what I do know is they haven't left him yet but things were exceptionally close to being wrapped up, there were just some row 2 keys being rerun under quality control, sliders are currently being sorted whilst that happens
Oh and seven months ago we were nearly there as well?
with regards to people with orders in this buy, we are nearly there,
Now I don't want Bunny to sit in this thread 24/7 or make JTKs life a living hell, especially since (may be wrong, it has been some time now) she/he got a child around and that's much, much more important than my keycaps. But could you please, PLEASE push for some pictures of OUR keycaps, not some differently colored ones, but the ones we paid for in advance.
I don't know what's going on, but to be brutally honest, I fear that my money is gone for good (and I don't want to insult Bunny here, as I'm more afraid that JTK just doesn't deliver). What's going on here is mad sketchy, one delay after another and the reasons are freaking bonkers. We have been promised pictures of the sets SEVERAL times now from JTK and they/he/she never delivered. Not even a ****ty K800i shot of a box full with random keys (in the colors ordered), as it seems the only thing missing is sorting currently. It hasn't been a problem before with the red on black sets (whyever they didn't just send a pic of the ordered colors) and the pics to demonstrate the changes they did to row 2 (which weren't in the colors ordered either) , has it?
And to be quite frank with you, I'm starting to believe that that's because our sets were never produced in the first place.
Now before some smart guy tells me that JTK actually talks more to their clients than any other manufacturer:
That might be true, but they have to. They are new in the business, have no reputation (to lose) and I'm pretty sure none of us, except for maybe the people at CTRLALT, even know their legal information either.
GMK and SP don't have to show me pictures of the keysets when there are delays because I know they won't run away with my money.
Really, just a picture of a mountain of keycaps in the colors we ordered would be enough to take people off the edge, but somehow it isn't happening, although they have been promised multiple times now.
And to end my post, I'd like to make clear that I'm not mad at/blaming bunny/ctrlalt. But I know for sure that I'll think twice before entering a JTK groupbuy again in the future. I'll much rather just resort to buying them from resellers later.
And to be perfectly clear, that resentment doesn't apply to ctrlalt at all. I highly value what you're doing to support all of your customers on the different drops.
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Why did I post this? I just want to express that while I don't support refund claims, I can understand where they're coming from. I for one wouldn't want to sell my place in this GB, as either the sets get delivered (and I still want the sets), or they don't and I don't want somebody else to pay for an undelivered product. The only other way is to claim a refund, in which case ctrlalt would be the big looser if JTK actually doesn't deliver, which I don't want either.
JTK has to get their act together, it's not like taking a few pictures is an impossible request after more than half a year of waiting, of delays.
I'll end it here, as I've written way too much. I hope my reasoning doesn't anger anyone as that wasn't my intention.
Whoever actually read all of this, have a good morning/night