Hey guys Matteo asked me to fill in some blanks about our new site. Thanks for your patience - we are still working out the coding bugs and hope to have everything operational shortly! We will be updating the 'how it works' section and FAQ's to answer some of these, but for specifics:
Payments are made with a credit card - we are using Amazon's payment processor, but you don't need an Amazon account, just a valid credit card. Sadly Amazon does not take PayPal.
Once you check out and the countdown clock is still active, you can cancel your order - note though that if you do cancel your order, you will affect the number of sets purchased and possibly the price threshold. HOWEVER, once the group buy closes (when the countdown clock runs out), sales are final. At this point, you will be charged the lowest set price. Credit cards will only be charged once the group buy closes.
Group buys do have minimums to reach and each group buy will be different - in this case, the minimum will be 15 sets. IF the minimum is not met, the group buy won't be produced and no one will be charged - make sense?
For shipments, we will be sending packages all over the world (except the 6 embargoed countries). At this point, the main set will have a flat rate and then corresponding subsets will have a small adder. Shipments will be sent from Custer, Washington via USPS - Flat rate for US is $7 and Flat rate for international is $26.50 (not including the additional charge per set - ex. the numpad set will cost an additional $2.50 for shipping).
Lead time - I know this hasn't been asked, but I thought I would mention it. We will begin production of the group buy once the countdown clock is complete - our standard lead time is 4 weeks, so you can expect to see shipping/tracking numbers 4-5 weeks after the group buy closes.
Please please bear with us as we work the kinks out - nothing seems to run smoothly right out of the gate, though we can all dream it will. Don't hesitate to ask me if have any questions!
-Melissa