Updated with updated pricing (kitting updates will follow soon)
and new vendors!

You are now the fourth person I have come across with this problem in just the past month. The same thing happened to my board. Fortunately I purchased from Amazon and the board failed within the return window so mine went straight back to Amazon.

As yet, I haven't heard any stories of resolution on other boards with this problem.

Yeah, I tried messing around with the multimeter, but I couldn't fix it.

I contacted Keychron and managed to get a replacement PCB shipped to me for €40, including shipping to Europe. It arrived yesterday, and so far everything is working fine.

Considering that I spent about €50 in total (broken keyboard + new PCB), I think it was worth it.

Hello, I'd be happy to complete your survey. I also collaborate with domestic processing plants, so I believe I'm well-suited to fill out your questionnaire. Feel free to send it to me anytime, and I'll get back to you upon receipt.

First of all, thank you for Round 2. However, I do have a few things to say. First, why weren't all color candidate samples presented at the IC stage? Many people likely struggle to visualize colors accurately without seeing actual swatches. For example, take orange, the range of shades within that color is very broad. Some oranges might be preferred, while others might not be preferred. Therefore, I think presenting all color samples is essential for an appropriate IC.
And, you mentioned on Discord recently that the only colors shown as samples—red and beige—were actually your favorite colors. What do you think about that? Was that truly an appropriate IC?
Furthermore, one of the colors ultimately chosen was camo green, but at the IC stage, it was forest green. Unfortunately, camo green and forest green are different colors. Many people who voted for forest green must have been surprised by the result, right?
I have said a lot above, and I hope they can serve as a reference for future ICs.

Rad fr. Like the novelties. I’m in.