Broken switches ouch. I broke a switch on my Ducky 5mins from getting it from the mailman,
I did the same thing with my Ducky 9008 g2 Clear, a solution to the bad caps is to gently file the inside with a jeweler's file or a small hobby file. if you take too much out you can always shim the cap with teflon tape.
I have noticed that this happens on all kinds of caps not just new ABS Doubles, I have an old Wyse board that did this this morning.
The only solution I have found is to be really gentle, take it slow, and wiggle the cap from side to side while removing it. Taking them off at an angle helps to not rip the stem out of the switch as well. Luckily though the only thing that tends to get torn up is the top of the switch housing and occasionally the stem, if it is just the housing top it is a pretty easy fix; swap in a new top.
This is why it is a great idea to keep spare switches around.