well, Brian declined my exchange request. I don't want to negotiate because I really have no proof it is indeed defects or just tolerance issue.
lower your expectations and buy the browns. In the morning I tried my colleague’s filco brown. it is louder in the bounce, but I didn't hear a damn ping.
I can't help posting the reply from EK here. I don't like the tone of the reply. just hope there are more competitors in this high end keyboards business here.
I'm sorry, I'm not going to issue an RMA for this. It's really too fishy.
If you have dead, flat, or squishy feeling keys then we have something
to talk about, as the spring is the only moving part inside a Topre
switch; it's either centered and free moving or it's not. Otherwise,
anyone who finds 10 keys with which they're dissatisfied with the sound
of on two keyboards will have no problem finding similar switches on a
replacement keyboard. Knowing the kind of quality control Topre has, I'd
say you need to lower your expectations, because if Topre can't meet
them, I don't know of any company who can.