Here's where I am so far.
1) I've tried emailing Bavman with no response
2) I was attempting to call but I kept getting a "this user is not available at this time" voice message.
3) I found a way to get around #2, no comments on this, but it just rings now until it disconnects.
4) I happened to find some new contact information for someone related to Bavman. I called today but I don't plan on leaving a message. I plan on calling again this week in the evening to get ahold of someone to find out why Bavly hasn't been getting back to anyone.
Edit: Also, Matt3o, if I have some free time tonight or tomorrow I'll get that census setup that we talked about. I have some data that we could use as a baseline, but I need to determine what other data we might need. (i.e. people switching orders, etc...)