Author Topic: Is Originative still in business?  (Read 24948 times)

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Offline phoenix1234

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Is Originative still in business?
« on: Sat, 15 March 2014, 23:59:09 »
Hi,

Technically, until today, it has been 75 days Sheraton did not log into Geekhack. So I would like to post this topic in order to ask if Oraginative is still in business.
With all respects, would you please let me (and probably for other GH customers) about your plans for our orders.
The main reason that I post here is because the estimated delivery date for my Black Friday order has been passed.
Secondly, I saw the double shot sets are ready on taobao for about a month but some people said that they did not receive any information update.






Honestly, I really appreciate your great efforts to bring to keyboard community with a lot great stuffs like BSP dyesub, Korean springs, GMK classic, GMK Oliverrti, KMAC, lube...
So if you have any trouble related to manufacturing, to shipment or anything, please share. I don't mind waiting more but please estimate the delivery schedule as a professional business unit.

One again, appreciate if you have any update.
« Last Edit: Sun, 16 March 2014, 00:00:51 by phoenix1234 »
I like linear switches

Offline deSheol

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Re: Is Originative still in business?
« Reply #1 on: Sun, 16 March 2014, 00:32:23 »
Wow, that purple and blue set looks beautiful, what set are those?

Offline Pacifist

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Re: Is Originative still in business?
« Reply #2 on: Sun, 16 March 2014, 00:34:01 »
Wow, that purple and blue set looks beautiful, what set are those?

sherry's set that nobody ever got

Offline deSheol

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Re: Is Originative still in business?
« Reply #3 on: Sun, 16 March 2014, 01:00:28 »
Wow, that purple and blue set looks beautiful, what set are those?

sherry's set that nobody ever got

 :'(

Offline ebacho

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Re: Is Originative still in business?
« Reply #4 on: Sun, 16 March 2014, 01:09:09 »
Wow, that purple and blue set looks beautiful, what set are those?

sherry's set that nobody ever got

 :'(

The Originative cycle begins again...

Offline quochung1989

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Re: Is Originative still in business?
« Reply #5 on: Sun, 16 March 2014, 04:34:19 »
If sherry don't log in GH, maybe he can't view this thread :(. But that is all which we can do  :'(

Offline SpAmRaY

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Re: Is Originative still in business?
« Reply #6 on: Sun, 16 March 2014, 11:02:29 »
If sherry don't log in GH, maybe he can't view this thread :(. But that is all which we can do  :'(

You don't have to log in to view a thread.

And sherry has not responded to multiple emails from people who have various orders for different products.

Offline samwisekoi

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Re: Is Originative still in business?
« Reply #7 on: Sun, 16 March 2014, 11:06:26 »
Taobao link(s) please?

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Offline phoenix1234

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Re: Is Originative still in business?
« Reply #8 on: Sun, 16 March 2014, 11:19:17 »
I like linear switches

Offline samwisekoi

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Re: Is Originative still in business?
« Reply #9 on: Sun, 16 March 2014, 11:33:32 »
Taobao link(s) please?

 - Ron | samwisekoi

Here it is
http://item.taobao.com/item.htm?id=36403206478

Thanks!  The WoR set looks nice.  Do we still have a Taobao person around here?  Qtan?

 - Ron | samwisekoi
I like keyboards and case modding.  Everything about a computer should be silent -- except the KEYBOARD!

'85 IBM F-122/Soarer Keyboard |  Leopold FC200 TKL (Browns) + GH36 Keypad (Browns/Greens) | GH-122 (Whites/Greens) with Nuclear Data Green keycaps in a Unicomp case

Offline avtar

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Re: Is Originative still in business?
« Reply #10 on: Sun, 16 March 2014, 12:28:14 »
I have received items posted on Taobao using imsto's help.

Offline samwisekoi

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Re: Is Originative still in business?
« Reply #11 on: Sun, 16 March 2014, 12:36:23 »
I have received items posted on Taobao using imsto's help.

Thanks! I shall ask him as well.

 - Ron I samwisekoi
I like keyboards and case modding.  Everything about a computer should be silent -- except the KEYBOARD!

'85 IBM F-122/Soarer Keyboard |  Leopold FC200 TKL (Browns) + GH36 Keypad (Browns/Greens) | GH-122 (Whites/Greens) with Nuclear Data Green keycaps in a Unicomp case

Offline shawn o

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Re: Is Originative still in business?
« Reply #12 on: Mon, 17 March 2014, 16:12:30 »
If an individual did this would they still be allowed to post here? I think not.

Offline demik

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Re: Is Originative still in business?
« Reply #13 on: Mon, 17 March 2014, 23:00:57 »
If an individual did this would they still be allowed to post here? I think not.

Well look at the redline fellows.
No, he’s not around. How that sound to ya? Jot it down.

Offline argcargv

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Re: Is Originative still in business?
« Reply #14 on: Tue, 18 March 2014, 08:25:16 »
Ordered a keyset from originative before I saw this... I guess I should be worried...

Offline rowdy

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Re: Is Originative still in business?
« Reply #15 on: Tue, 18 March 2014, 14:17:55 »
Ordered a keyset from originative before I saw this... I guess I should be worried...

Please let us know what is happening i.e. whether you actually receive it.
"Because keyboards are accessories to PC makers, they focus on minimizing the manufacturing costs. But that’s incorrect. It’s in HHKB’s slogan, but when America’s cowboys were in the middle of a trip and their horse died, they would leave the horse there. But even if they were in the middle of a desert, they would take their saddle with them. The horse was a consumable good, but the saddle was an interface that their bodies had gotten used to. In the same vein, PCs are consumable goods, while keyboards are important interfaces." - Eiiti Wada

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Offline abtrout

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Re: Is Originative still in business?
« Reply #16 on: Tue, 18 March 2014, 14:31:37 »
FWIW: I've ordered two packages (small) from Originative in the past 75 days and got both of them very promptly. I placed another small order on Friday. While I haven't heard anything about shipping yet, I am not worried.

Offline MOZ

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Re: Is Originative still in business?
« Reply #17 on: Tue, 18 March 2014, 14:35:59 »
I'm going to post this here, so we don't have drama later on, Originative placed an order (~$500 worth), with me in the sticker GB, which I am yet to deliver.

By GH, standards the order isn't very large IMO, however is still a substantial sum. I am going to try and deliver it ASAP, however I do hope this is not the reason for the absence. I do have a blue on beige classic set that I am yet to receive from them.

Offline SpAmRaY

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Re: Is Originative still in business?
« Reply #18 on: Tue, 18 March 2014, 14:43:23 »
I'm going to post this here, so we don't have drama later on, Originative placed an order (~$500 worth), with me in the sticker GB, which I am yet to deliver.

By GH, standards the order isn't very large IMO, however is still a substantial sum. I am going to try and deliver it ASAP, however I do hope this is not the reason for the absence. I do have a blue on beige classic set that I am yet to receive from them.

I highly doubt sherry not having stickers has anything to do with him disappearing, again.  8)

BUT IF he has fallen into a deep dark depression because he did not have stickers then IT IS ALL YOUR FAULT  >:D

 :p

It just sucks because sherry was doing so good communicating and keeping up with things but I guess he will be back apologizing etc....eventually.

Offline Pacifist

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Re: Is Originative still in business?
« Reply #19 on: Tue, 18 March 2014, 16:07:37 »
Too scared to order from originative until sherry is back :(

Offline abtrout

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Re: Is Originative still in business?
« Reply #20 on: Tue, 18 March 2014, 17:00:59 »
FWIW: I've ordered two packages (small) from Originative in the past 75 days and got both of them very promptly. I placed another small order on Friday. While I haven't heard anything about shipping yet, I am not worried.

Order just shipped! They are definitely still in business.

Offline dustinhxc

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Re: Is Originative still in business?
« Reply #21 on: Tue, 18 March 2014, 17:03:35 »
I got both of my packages from them very quick , very recent.

Offline rowdy

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Re: Is Originative still in business?
« Reply #22 on: Tue, 18 March 2014, 17:39:22 »
I got both of my packages from them very quick , very recent.

Such quick.

Very recent.

Much package.

Wow!

Maybe there's hope.  Maybe he is so busy he can't respond to queries.  Hopefully everything will turn out right.
"Because keyboards are accessories to PC makers, they focus on minimizing the manufacturing costs. But that’s incorrect. It’s in HHKB’s slogan, but when America’s cowboys were in the middle of a trip and their horse died, they would leave the horse there. But even if they were in the middle of a desert, they would take their saddle with them. The horse was a consumable good, but the saddle was an interface that their bodies had gotten used to. In the same vein, PCs are consumable goods, while keyboards are important interfaces." - Eiiti Wada

NEC APC-H4100E | Ducky DK9008 Shine MX blue LED red | Ducky DK9008 Shine MX blue LED green | Link 900243-08 | CM QFR MX black | KeyCool 87 white MX reds | HHKB 2 Pro | Model M 02-Mar-1993 | Model M 29-Nov-1995 | CM Trigger (broken) | CM QFS MX green | Ducky DK9087 Shine 3 TKL Yellow Edition MX black | Lexmark SSK 21-Apr-1994 | IBM SSK 13-Oct-1987 | CODE TKL MX clear | Model M 122 01-Jun-1988

Ị̸͚̯̲́ͤ̃͑̇̑ͯ̊̂͟ͅs̞͚̩͉̝̪̲͗͊ͪ̽̚̚ ̭̦͖͕̑́͌ͬͩ͟t̷̻͔̙̑͟h̹̠̼͋ͤ͋i̤̜̣̦̱̫͈͔̞ͭ͑ͥ̌̔s̬͔͎̍̈ͥͫ̐̾ͣ̔̇͘ͅ ̩̘̼͆̐̕e̞̰͓̲̺̎͐̏ͬ̓̅̾͠͝ͅv̶̰͕̱̞̥̍ͣ̄̕e͕͙͖̬̜͓͎̤̊ͭ͐͝ṇ̰͎̱̤̟̭ͫ͌̌͢͠ͅ ̳̥̦ͮ̐ͤ̎̊ͣ͡͡n̤̜̙̺̪̒͜e̶̻̦̿ͮ̂̀c̝̘̝͖̠̖͐ͨͪ̈̐͌ͩ̀e̷̥͇̋ͦs̢̡̤ͤͤͯ͜s͈̠̉̑͘a̱͕̗͖̳̥̺ͬͦͧ͆̌̑͡r̶̟̖̈͘ỷ̮̦̩͙͔ͫ̾ͬ̔ͬͮ̌?̵̘͇͔͙ͥͪ͞ͅ

Offline BlueBär

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Re: Is Originative still in business?
« Reply #23 on: Tue, 18 March 2014, 19:01:30 »
Maybe there's hope.  Maybe he is so busy he can't respond to queries.  Hopefully everything will turn out right.

I really hope that he will come back. He had some good stuff on a regular basis (you know GBs are great and all but buying something that somebody has in stock is not bad either) and I wanted to buy a set from him.

Offline kenmai9

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Re: Is Originative still in business?
« Reply #24 on: Tue, 18 March 2014, 19:04:03 »
Maybe there's hope.  Maybe he is so busy he can't respond to queries.  Hopefully everything will turn out right.

I really hope that he will come back. He had some good stuff on a regular basis (you know GBs are great and all but buying something that somebody has in stock is not bad either) and I wanted to buy a set from him.

people in this thread have purchased from his site and had stuff shipped or delivered... but I wouldn't make an order right now either haha

Offline Pacifist

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Re: Is Originative still in business?
« Reply #25 on: Tue, 18 March 2014, 19:06:37 »
I think that sherry is shipping things out but not really responding to any PMs....which is fine if you order stuff in stock but if you pre order or get your order screwed up, GG

Offline BlueBär

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Re: Is Originative still in business?
« Reply #26 on: Tue, 18 March 2014, 19:27:21 »
people in this thread have purchased from his site and had stuff shipped or delivered... but I wouldn't make an order right now either haha

Yeah it's just too risky. I mean the stuff he sells isn't cheap...

Offline tbc

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Re: Is Originative still in business?
« Reply #27 on: Tue, 18 March 2014, 22:34:33 »
are any of these people receiving orders international?
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Offline fknraiden

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Re: Is Originative still in business?
« Reply #28 on: Thu, 20 March 2014, 17:35:05 »
I'm still waiting on a space bar I ordered close to 50 days ago.

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Offline strict

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Re: Is Originative still in business?
« Reply #29 on: Thu, 20 March 2014, 18:19:16 »
I can only speak for my rather limited experience, but less than a month ago I ordered a 65g spring pack and a thick krytox kit from Originative and received my package very quickly.

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Offline Glod

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Re: Is Originative still in business?
« Reply #30 on: Thu, 20 March 2014, 21:52:50 »
I made a ~$60 order of springs, stickers, and GMK $3 escape (i figured hell i don't own one of these why not add it in) on Feb 21st

I have yet to receive order, i have sent 7 emails to both originative emails and a PM to sherry and still no package and no response explaining delay. I ordered previously around December and got my order really quick and previous 2 other orders the same very quick. So i didn't expect to be screwed over

At this point i just want my money back, my order was more of me wanting to stock up for future projects later this year, but with MOZ's eventual sticker shipment and Sprit's springs i really don't have need (that's to say sprit's springs match what i am looking for)

In some ways i am actually concerned something happened to sherry, like i said i had 3 other orders come out fine last year so I was not expecting this. I thought someone like mkawa or someone else had regular contact with Sherry and maybe could reach out and at least confirm that he is pulling a Profisist and not a Takaki (Phantom GB participants know what i talking about)

Offline MOZ

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Re: Is Originative still in business?
« Reply #31 on: Fri, 21 March 2014, 00:13:47 »
He is fine,  as I have found using my Sherlock skills.  I think he is still on vacation.

Offline dustinhxc

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Re: Is Originative still in business?
« Reply #32 on: Fri, 21 March 2014, 00:27:53 »
I got both of my packages from them very quick , very recent.

Such quick.

Very recent.

Much package.

Wow!

Maybe there's hope.  Maybe he is so busy he can't respond to queries.  Hopefully everything will turn out right.

haha yeah I got the thick krytox lube from them! Twice! I had to order more so I had 2 shipments come. That was hmm a couple weeks ago that I got them.. 

Offline SpAmRaY

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Re: Is Originative still in business?
« Reply #33 on: Fri, 21 March 2014, 08:04:21 »
He is fine,  as I have found using my Sherlock skills.  I think he is still on vacation.

He sent emails out January 28th saying he was back home. Unless he went on another vacation :P

Offline argcargv

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Re: Is Originative still in business?
« Reply #34 on: Fri, 21 March 2014, 20:13:40 »
Ordered a keyset from originative before I saw this... I guess I should be worried...

Please let us know what is happening i.e. whether you actually receive it.

Received an email confirming the sanctuary and classic 85 are still in stock.
But week old order is still currently unfulfilled.

Offline lightsout714

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Re: Is Originative still in business?
« Reply #35 on: Sat, 22 March 2014, 21:31:37 »
I knew it was too good to be true. A retail supply of brand new cherry DS's? I should have stocked up.

Offline ebacho

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Re: Is Originative still in business?
« Reply #36 on: Sun, 23 March 2014, 00:34:17 »
I knew it was too good to be true. A retail supply of brand new cherry DS's? I should have stocked up.

They were pretty consistent up till the last month or so.  But, this is pretty much par for the Sherry cycle.

Offline mousesony

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Re: Is Originative still in business?
« Reply #37 on: Sun, 23 March 2014, 01:29:21 »
I knew it was too good to be true. A retail supply of brand new cherry DS's? I should have stocked up.

They were pretty consistent up till the last month or so.  But, this is pretty much par for the Sherry cycle.

I know I wish I had bought a beige set along with my dolch.
Everyone seems to be after gmk beige now.
My dolch set never came with its print screen key by the way,  missing keys seems to be a pretty common problem for originative.

Offline lightsout714

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Re: Is Originative still in business?
« Reply #38 on: Sun, 23 March 2014, 01:45:21 »
I knew it was too good to be true. A retail supply of brand new cherry DS's? I should have stocked up.

They were pretty consistent up till the last month or so.  But, this is pretty much par for the Sherry cycle.

Yeah this seems to be his standard routine. Maybe he'll make a comeback. Don't see him having a ton of luck with a group buy though honestly. He'll probably have to fork most of the cash. But I'm sure there are always some willing.

Offline skcheng

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Re: Is Originative still in business?
« Reply #39 on: Tue, 25 March 2014, 09:37:45 »
Has anyone heard from Sheraton?   I received an email back on Feb 26th, but nothing since then?   I'm just wondering if anyone has had any contact with him or received any items purchased?   

Offline Glod

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Re: Is Originative still in business?
« Reply #40 on: Tue, 25 March 2014, 10:52:01 »
still no response from him  :'(

Offline argcargv

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Re: Is Originative still in business?
« Reply #41 on: Tue, 25 March 2014, 11:32:31 »
Still no response after 2 weeks...
The funny thing is, last week when I emailed with the possibility of adding more stuff to my order, I got a reply.
But when I asked about when my order will be fulfilled, never got a reply again.
Oh and because there was no paypal option on the site, I paid with credit card.
I would imagine opening a dispute with my credit card company to be more difficult than with paypal?
Anyone tried to get their money back?

Offline SpAmRaY

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Re: Is Originative still in business?
« Reply #42 on: Tue, 25 March 2014, 11:37:06 »
Still no response after 2 weeks...
The funny thing is, last week when I emailed with the possibility of adding more stuff to my order, I got a reply.
But when I asked about when my order will be fulfilled, never got a reply again.
Oh and because there was no paypal option on the site, I paid with credit card.
I would imagine opening a dispute with my credit card company to be more difficult than with paypal?
Anyone tried to get their money back?

Most credit cards have online access and one of the components is usually a very easy to use dispute system. The problem you run into is the amount of time you have to file a dispute.

Offline riotonthebay

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Re: Is Originative still in business?
« Reply #43 on: Tue, 25 March 2014, 11:38:41 »
Give Sherry a chance to refund you before filing any sort of dispute. Include the word "refund" in the email subject. My guess is that he'll process your refund quickly because chargebacks and disputes can put his business in jeopardy. (Though he's done a good job of that as it is...)

Offline argcargv

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Re: Is Originative still in business?
« Reply #44 on: Tue, 25 March 2014, 11:40:32 »
Still no response after 2 weeks...
The funny thing is, last week when I emailed with the possibility of adding more stuff to my order, I got a reply.
But when I asked about when my order will be fulfilled, never got a reply again.
Oh and because there was no paypal option on the site, I paid with credit card.
I would imagine opening a dispute with my credit card company to be more difficult than with paypal?
Anyone tried to get their money back?
Most credit cards have online access and one of the components is usually a very easy to use dispute system. The problem you run into is the amount of time you have to file a dispute.

Thanks, I'll wait 2 more days before filling a dispute.

I've ordered from originative before(when the store just opened) and shipping was really fast, so I'm not sure if he is just really busy or out of business.

Offline argcargv

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Re: Is Originative still in business?
« Reply #45 on: Tue, 25 March 2014, 11:41:50 »
Give Sherry a chance to refund you before filing any sort of dispute. Include the word "refund" in the email subject. My guess is that he'll process your refund quickly because chargebacks and disputes can put his business in jeopardy. (Though he's done a good job of that as it is...)

Yeah, I don't want to be a **** and ruin his business, so I sent another email explaining that I either need the keycaps shipped out soon or I will need a refund. Hope he sees my email.

Thanks for the advice!

Offline skcheng

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Re: Is Originative still in business?
« Reply #46 on: Tue, 25 March 2014, 21:48:24 »
I just want a response.   Even a "I'm really busy right now, but I'll get your order out asap" , or "I'm waiting on a shipment of lube and it's all mkawa's fault"  J/K of course.

Sucks, since I'd love to buy a Lightsaver kit  (I think only Sheraton was able to get them unless we can buy them directly from someone else) and I'd also love some capsets from him once he gets them back in stock.   In the meantime, I've already purchased lube, springs  (no one seems to have any stickers for sale LOL) and I'm still not looking to cancel my order.   Just want a heads up of some kind.....

Oh well......obviously I'm not the only one sitting back hoping on a shipment of goods purchased. 

Offline argcargv

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Re: Is Originative still in business?
« Reply #47 on: Tue, 25 March 2014, 22:44:35 »
I just want a response.   Even a "I'm really busy right now, but I'll get your order out asap" , or "I'm waiting on a shipment of lube and it's all mkawa's fault"  J/K of course.

Sucks, since I'd love to buy a Lightsaver kit  (I think only Sheraton was able to get them unless we can buy them directly from someone else) and I'd also love some capsets from him once he gets them back in stock.   In the meantime, I've already purchased lube, springs  (no one seems to have any stickers for sale LOL) and I'm still not looking to cancel my order.   Just want a heads up of some kind.....

Oh well......obviously I'm not the only one sitting back hoping on a shipment of goods purchased.

Email him with a catchy title for example Order Number Refund or Dispute or something. Then you will be more likely get a response.

Offline argcargv

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Re: Is Originative still in business?
« Reply #48 on: Tue, 25 March 2014, 22:45:18 »
I actually got a shipping confirmation after I asked about refund, I'll update when I actually get the package.

Offline lightsout714

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Re: Is Originative still in business?
« Reply #49 on: Tue, 25 March 2014, 23:22:14 »
I actually got a shipping confirmation after I asked about refund, I'll update when I actually get the package.
With tracking? I'd really love for him to get his stuff together and stock some more gmk stuff. Not sure if hes looking to put up that kind of cash though.