the last few hours of my life have been miserable
this will be a long update addressing a couple of things, some good news and some not
first of all
all the final keysets are ready and on hand with JTK, i am told i will have full pictures tomorrow and that everything is looking great
that was the good news
now for the bad
i discovered a small issue with the sliders today that doesnt affect functionality
i should have discovered this earlier, however i was so keen to get my head down and sort first it was only last night i finally put sliders on a board, when i did that i put a few keys on to test the various types of sliders and was overwhelmingly happy with the finished results, and then i went to bed as it was late
this afternoon i finally got round to capping up a board, and to take some glory shots, when i noticed that some of the 1u sliders looked a bit off, upon further investigation the majority of them were essentially turned about 1 degree anti clockwise, it is marginal, and because it is so marginal it doesnt affect any functionality, not one key interferes with any other one to give you an idea of just how small the error is, but it is still an error, and one that if you were to spend all day every day in front of your keyboard, im sure would drive you mad like it would me
i have spent the last 3 hours in discussion with jtk, going over each colour on various different boards and testing numerous sliders and neither of us feel this is acceptable
the action we have decided to take is to redo the moulds and model, and rerun all the sliders again so they are perfect
what i have spent my last 2 nights doing for about 8 hours a night is packing orders, and im about 2 thirds of the way through, so in the light of the new info i have a couple of options for everyone
these current sliders dont need to be sent back or anything, they are all sorted and ready to go, they are perfectly functional in the sense they will not have a negative affect on typing, it is purely an aesthetic annoyance, for anyone who would like a set of these i am happy to ship them, and you will then still receive the new fixed set as soon as they arrive for just the cost of shipping
secondly anyone who doesnt want the faulty sliders, you dont have to do anything, you will receive the new fixed set as soon as i have them
if anyone would like both the faulty set and the new set but doesnt want to pay the second shipping, i am happy to hold on to the faulty set and send it along with the new set as soon as they arrive at no extra cost to the shipping you have paid
i know this is incredibly disappointing, i assure you i am more frustrated than anyone, but i am also very grateful jtk has stepped up to the issue and it is being taken care of
due to time differences, its very late there, indeed when i stopped speaking to him it was about 3am, he will be speaking to the factory tomorrow and then i will have a timeline of how long the fixes and rerun will take, but both myself and jtk are under the impression it would be an incredibly quick turnaround, as soon as i find out more info tomorrow i will post here
as the timing of when the new ones will be ready may affect some of the choices above and how people want to move forward, please do not contact me yet, when i have the details tomorrow i will make a form for people to fill out and we can take it from there, as i have most orders packed up already i will be able to ship right away anyway to anyone who wants these sets
im terribly sorry for any disappointment or frustration this causes, i will put a board back together now and post a picture of the issue shortly
thanks
(sad bunny)
