Author Topic: KeyForge  (Read 1829586 times)

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Offline Sneaky Potato

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Re: KeyForge
« Reply #5550 on: Sat, 25 May 2019, 12:04:23 »
Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

Iím putting together the last of the replacement packages today, if youíre waiting on one Iíll be in touch.

Offline gabetjh

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Re: KeyForge
« Reply #5551 on: Sat, 25 May 2019, 12:05:49 »
Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

Iím putting together the last of the replacement packages today, if youíre waiting on one Iíll be in touch.

sale will be open here on geekhack first post? and is it 4pm pst?


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Offline Sneaky Potato

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Re: KeyForge
« Reply #5552 on: Sat, 25 May 2019, 12:07:24 »
Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

Iím putting together the last of the replacement packages today, if youíre waiting on one Iíll be in touch.

sale will be open here on geekhack first post? and is it 4pm pst?


Sent from my iPhone using Tapatalk

It will be on the website, and 4pm MDT

Offline Randalljai

  • Posts: 115
Re: KeyForge
« Reply #5553 on: Sat, 25 May 2019, 12:49:31 »
Sale will open in about an hour and close at 4pm. It will be quick, shipments will all go out on Tuesday.

Iím putting together the last of the replacement packages today, if youíre waiting on one Iíll be in touch.

sale will be open here on geekhack first post? and is it 4pm pst?


Sent from my iPhone using Tapatalk
It'll open in about 20 minutes and be open till 4pm. Not sure what time zone.

Sent from my Pixel 2 XL using Tapatalk


Offline Sneaky Potato

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Re: KeyForge
« Reply #5554 on: Sat, 25 May 2019, 13:01:37 »

Offline stuey138

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Re: KeyForge
« Reply #5555 on: Sat, 25 May 2019, 13:07:30 »
What's the point of the raffle when I already won them all xD. Just make it easy on yourself and send them over to me

Offline Sneaky Potato

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Re: KeyForge
« Reply #5556 on: Sat, 25 May 2019, 17:18:18 »
Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend :)

Offline juntheboon

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Re: KeyForge
« Reply #5557 on: Sat, 25 May 2019, 17:20:17 »
r i p grats winners

Online LightningXI

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Re: KeyForge
« Reply #5558 on: Sat, 25 May 2019, 17:28:31 »
Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend :)

Thanks for the sale ;D

Sent you a quick PM on Discord regarding a technical issue.

Offline 8six753o9

  • Posts: 151
Re: KeyForge
« Reply #5559 on: Sat, 25 May 2019, 17:28:55 »
WOOHOO!!! My first raffle win!

Offline Sneaky Potato

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Re: KeyForge
« Reply #5560 on: Sat, 25 May 2019, 17:32:21 »
Looks like there may have been some technical error with the form, it seems some random CONUS individuals have been charged for International shipping. Please email me at support@keyforge.com if you have been affected, and include your PayPal email so I can fix it faster. Thank you, and apologies for the hiccup.

Offline killuchen

  • Posts: 35
Re: KeyForge
« Reply #5561 on: Sat, 25 May 2019, 17:41:10 »
Dang maybe next time :( congrats all who won!

Offline stuey138

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Re: KeyForge
« Reply #5562 on: Sat, 25 May 2019, 18:34:12 »
Oops, my friend worried the invoice would go away and paid international. They are emailing about it. Are they able to get a refund for the partial?

Offline Corgi Butts

  • Posts: 316
Re: KeyForge
« Reply #5563 on: Sat, 25 May 2019, 18:47:24 »
Oh damn that digital colorway was nice.  Totally missed the sale, but I got to hike up some cool trails and see lots of waterfalls.


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Offline Bhk1004

  • Posts: 141
Re: KeyForge
« Reply #5564 on: Sat, 25 May 2019, 20:32:39 »
Goose egg for me...

Any unpaid invoices...? Reraffle....

Offline stuey138

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Re: KeyForge
« Reply #5565 on: Sun, 26 May 2019, 00:51:08 »
Mum ended up winning a digital sea one, it's going to be a great birthday present for my brother, I told him that none of us won so that it'll be a surprise partial match for his gmk metropolis set.

Offline fresh

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Re: KeyForge
« Reply #5566 on: Mon, 27 May 2019, 10:57:00 »
How much is the shipping in CONUS?

Offline Sneaky Potato

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Re: KeyForge
« Reply #5567 on: Mon, 27 May 2019, 11:11:32 »
How much is the shipping in CONUS?
 
$7. If you were charged for 15 shoot me an email.

Offline lovechan

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Re: KeyForge
« Reply #5568 on: Tue, 28 May 2019, 03:16:39 »
(๑ḗ ₃ḕ๑)missed it as usual,lel.

Offline fresh

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Re: KeyForge
« Reply #5569 on: Wed, 29 May 2019, 08:39:21 »
How much is the shipping in CONUS?
 
$7. If you were charged for 15 shoot me an email.

Sent a support email and haven't heard anything back. Also, I didn't receive a tracking number on Tuesday.

Offline Sneaky Potato

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Re: KeyForge
« Reply #5570 on: Wed, 29 May 2019, 10:08:08 »
How much is the shipping in CONUS?
 
$7. If you were charged for 15 shoot me an email.

Sent a support email and haven't heard anything back. Also, I didn't receive a tracking number on Tuesday.
You will get an updated invoice soon, I was away from my computer.

Offline wanewang

  • Posts: 30
Re: KeyForge
« Reply #5571 on: Wed, 29 May 2019, 10:10:21 »
How much is the shipping in CONUS?
 
$7. If you were charged for 15 shoot me an email.

Sent a support email and haven't heard anything back. Also, I didn't receive a tracking number on Tuesday.
You will get an updated invoice soon, I was away from my computer.

Paid after I saw the comment regarding ship fee issue, already sent mail to support and hope to get partial refund


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Offline crowKAKAWWW

  • Posts: 75
Re: KeyForge
« Reply #5572 on: Wed, 29 May 2019, 11:45:34 »
Any news on those replacement caps? I've pinged you twice via email but haven't heard back yet :)
RAMA M60A
KBDFans Frosted Tofu
Cannon Keys Satisfaction 75
Desk Candy Modern M0110
---
ALF x Scott G60

Offline zungzangbi

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Re: KeyForge
« Reply #5573 on: Wed, 29 May 2019, 19:43:58 »
Sir Sneaky Potato,
if you've got the time, would you please check the email I've sent? It's the one with 'changing shipping address' request. I apologize for posting multiple times with an identical issue.

Offline 8six753o9

  • Posts: 151
Re: KeyForge
« Reply #5574 on: Fri, 31 May 2019, 00:39:32 »
Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend :)
I was wondering if those tracking ever went out.  I still haven't received mine yet.   :(

Offline stuey138

  • Posts: 113
Re: KeyForge
« Reply #5575 on: Fri, 31 May 2019, 00:40:26 »
Invoices just sent out!

Everyone will receive tracking on Tuesday, and all caps will ship the same day. Thanks to everyone who participated in this quick sale, I hope you all have a wonderful Memorial Day weekend :)
I was wondering if those tracking ever went out.  I still haven't received mine yet.   :(
I got my tracking, still waiting on a refund for the international shipping mishap though.

Offline potatobot

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Re: KeyForge
« Reply #5576 on: Sat, 01 June 2019, 04:44:55 »
the tracking number sent to me still says only the shipping label was made.

Please give me updates.

Offline SenseiJia

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Re: KeyForge
« Reply #5577 on: Mon, 03 June 2019, 14:20:50 »
I still havenít gotten my updated invoice  :-[

Offline Sneaky Potato

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Re: KeyForge
« Reply #5578 on: Mon, 03 June 2019, 14:24:09 »
Going back and refunding any orders I may have missed, and Iíll answer any emails that havenít been responded to, Iím almost through everything.

Caps have been dropped off, please give a day or two for tracking to update. Thanks!

Offline SenseiJia

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Re: KeyForge
« Reply #5579 on: Mon, 03 June 2019, 14:25:55 »
Going back and refunding any orders I may have missed, and Iíll answer any emails that havenít been responded to, Iím almost through everything.

Caps have been dropped off, please give a day or two for tracking to update. Thanks!
Nice! Thanks KF <3

Offline crowKAKAWWW

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Re: KeyForge
« Reply #5580 on: Fri, 07 June 2019, 13:28:49 »
Hey, have outstanding emails been replied to? I've pinged you 3 times now :(
RAMA M60A
KBDFans Frosted Tofu
Cannon Keys Satisfaction 75
Desk Candy Modern M0110
---
ALF x Scott G60

Offline Sneaky Potato

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Re: KeyForge
« Reply #5581 on: Fri, 07 June 2019, 13:53:30 »
Hey, have outstanding emails been replied to? I've pinged you 3 times now :(

Iíll get to you soon, yours is one of the last :)

Offline crowKAKAWWW

  • Posts: 75
Re: KeyForge
« Reply #5582 on: Fri, 07 June 2019, 14:02:48 »
Hey, have outstanding emails been replied to? I've pinged you 3 times now :(

Iíll get to you soon, yours is one of the last :)

Sweeet! Thanks for the quick response  :thumb:
RAMA M60A
KBDFans Frosted Tofu
Cannon Keys Satisfaction 75
Desk Candy Modern M0110
---
ALF x Scott G60

Offline snelltrail

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Re: KeyForge
« Reply #5583 on: Sat, 08 June 2019, 00:53:46 »
420 sale cap finally arrived yesterday but Blue Diesel Mulder is definitely worth every minute of the wait!

Thanks Sneaky Potato, so stoked with my first Keyforge win! :D

Offline nepoe

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Re: KeyForge
« Reply #5584 on: Sat, 08 June 2019, 21:53:26 »
Emailed you several times regarding tracking information with no reply.  Could use some help!

Offline Sneaky Potato

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Re: KeyForge
« Reply #5585 on: Tue, 11 June 2019, 18:53:18 »
Feeling cute, might have a quick sale right now idk

www.keyforge.com/611

Form will close at 9pm MDT. Email me if you have questions or order issues, I'm getting to those that pinged me today.

Offline Sneaky Potato

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Re: KeyForge
« Reply #5586 on: Tue, 09 July 2019, 14:03:03 »
Tracking has been provided for the previous sale, I will be updating the website shortly to reflect that. I hope everyone enjoys their packages :)



If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

Offline anatworkaccount

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Re: KeyForge
« Reply #5587 on: Tue, 09 July 2019, 14:08:28 »
Clarifying question. When you say last sale do you mean 6/11 or does that include the 5/24 sale as well. Thanks.

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Offline dgneo

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Re: KeyForge
« Reply #5588 on: Tue, 09 July 2019, 14:09:31 »
If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

So if I'm reading this right, you're just straight up not fulfilling people's orders that have sat for a couple months and giving them refunds instead?

I mean at least they're getting their money back, but from the standpoint of a newcomer it would certainly make me think twice about entering your sales.
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Offline Wongstongs

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Re: KeyForge
« Reply #5589 on: Tue, 09 July 2019, 14:09:38 »
Are you paying out interest on the loans you took from people?

Offline Minterly

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Re: KeyForge
« Reply #5590 on: Tue, 09 July 2019, 14:12:41 »
I've been waiting on my 5/24 sale caps.

I'd rather have priority to pick caps from future sales because I don't mind waiting, I would rather own one of your caps.

Offline Sneaky Potato

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Re: KeyForge
« Reply #5591 on: Tue, 09 July 2019, 14:13:39 »
Clarifying question. When you say last sale do you mean 6/11 or does that include the 5/24 sale as well. Thanks.

Sent from my Pixel 2 XL using Tapatalk



6/11 sale. 5/24 sale is shipped, so if you're one that didn't receive your order I will be sending a refund if there is not a cap available for you.

If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

So if I'm reading this right, you're just straight up not fulfilling people's orders that have sat for a couple months and giving them refunds instead?

I mean at least they're getting their money back, but from the standpoint of a newcomer it would certainly make me think twice about entering your sales.

It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Offline dgneo

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Re: KeyForge
« Reply #5592 on: Tue, 09 July 2019, 14:16:42 »
It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Then why are you accepting more orders than you can produce, and sitting on people's money for months at a time?

It really sounds like poor planning on your end.
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Offline pcire

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Re: KeyForge
« Reply #5593 on: Tue, 09 July 2019, 14:19:54 »
I've been waiting on my 5/24 sale caps.

I'd rather have priority to pick caps from future sales because I don't mind waiting, I would rather own one of your caps.

This!
We understand there can be issues with a batch, we can wait. I guess communication is something we appreciate :)

Offline Sneaky Potato

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Re: KeyForge
« Reply #5594 on: Tue, 09 July 2019, 14:47:54 »
I've been waiting on my 5/24 sale caps.

I'd rather have priority to pick caps from future sales because I don't mind waiting, I would rather own one of your caps.

I may have another key that I can send you in it's place if you'd prefer. I'll DM you and we'll sort it out.

Offline Bhk1004

  • Posts: 141
Re: KeyForge
« Reply #5595 on: Tue, 09 July 2019, 14:55:17 »
Tracking has been provided for the previous sale, I will be updating the website shortly to reflect that. I hope everyone enjoys their packages :)



If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

all tracking has been provided for 6/11 orders? have a buddy who hasnt gotten his yet.

Offline Sneaky Potato

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Re: KeyForge
« Reply #5596 on: Tue, 09 July 2019, 14:57:02 »
Tracking has been provided for the previous sale, I will be updating the website shortly to reflect that. I hope everyone enjoys their packages :)



If you have outstanding order issues, I'm combing through those now. I will be providing refunds if you have not received an order from the past.

all tracking has been provided for 6/11 orders? have a buddy who hasnt gotten his yet.

Have him PM me, I likely just need to resend his tracking email.

Offline dgneo

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Re: KeyForge
« Reply #5597 on: Tue, 09 July 2019, 14:58:58 »
When your full time job (as stated here) is making & selling key caps, your followers/consumers should be able to expect their caps in a reasonable time frame.

According to what you said here, the caps are already pre-made 95% of the time:



Even estimating 100 caps a sale, 1 cap per person (100 individual packages that need to be shipped), there's no reason I can see that you shouldn't be able to bang that out in a week (considering this is a full time job) - so what gives with 2+ months of shipping time?

I myself work a full time job, have a wife, kid, dogs, a house, and hobbies outside of keyboards/keycaps, so I get it, life is busy as ****. But if you're serious about this being full time you shouldn't have problems shipping your sales in a quicker fashion.

I will also be creating a SLA (service level agreement) with my shipping, so that you can expect your package to ship within a certain time period when it comes to flash sales and larger themed sales. I feel like this is an important step into creating a higher level of trust between artisans and the community. Itís important to me that you guys get your **** that you paid for as quickly as possible.

What happened to this mentality?
« Last Edit: Tue, 09 July 2019, 15:02:00 by dgneo »
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Offline HoffmanMyster

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Re: KeyForge
« Reply #5598 on: Tue, 09 July 2019, 15:01:44 »
It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Then why are you accepting more orders than you can produce, and sitting on people's money for months at a time?

It really sounds like poor planning on your end.

I might be a bit naive here, but wouldn't you want to produce the thing first, then sell it?  There's nothing about artisan caps that requires pre-orders... 

What am I missing?  Is this a common practice with artisan sales these days?

Offline dgneo

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Re: KeyForge
« Reply #5599 on: Tue, 09 July 2019, 15:03:04 »
It will be up to the individual, but sometimes I don't have caps left to send them of a certain colorway. I generally work these situations out to the advantage of the person who has waited.

Then why are you accepting more orders than you can produce, and sitting on people's money for months at a time?

It really sounds like poor planning on your end.

I might be a bit naive here, but wouldn't you want to produce the thing first, then sell it?  There's nothing about artisan caps that requires pre-orders... 

What am I missing?  Is this a common practice with artisan sales these days?

Unfortunately yes, many artisans have gone the route of 'Fulfillment' sales - Binge/HWS last large sale, 4x4, lasted a year or two due to their 'fulfillment' style sale. KeyForge and Bro seem to have adopted this method as well, though I don't believe every sale is like that.
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