Is there a problem with this group buy?
As far as I can tell, the non-purple boards arrived 3 months ago, and the purples arrived a month after that. Looks like a couple have gone out but the majority are just sitting in a warehouse somewhere without being shipped.
The only communication has been multiple assurances that all the boards will be shipped out by "the end of the week", which as of yet hasn't happened.
Is there a QC issue? Are there unexpected issues with packaging / shipping? Did someone spill coffee over a stack of PCBs and you have to reorder them?
I absolutely understand that delays happen, but the communication so far has been really disappointing, and at 2 months it's starting to get beyond the limits of what's acceptable. There's no clear explanation of what the issue is, there's no clear indication that there's a plan to deal with it, and there's no clear information about when the remaining boards will actually ship.
Please:
1. What is the issue that is delaying shipping?
2. What are the GB runners doing to address the issue?
3. What is the revised timeline for shipping the remaining units?
I hope I haven't come off as being too demanding, but I'm unsure how else to communicate my frustration here. Every day more of my excitement for this board turns into stress / worry. All I want is some clear communication.
Hey there, pneruda. Thank you for your reply. I sincerely apologize for the lack of communication. I realize that I've repeated this sentiment several times without actually improving the line of communication, but I hope this reply will help ease the frustration of yours and the others waiting for their MB-44.
I have discussed with Aeternus, and these are our answers to your questions:
1. What is the issue that is delaying shipping?
Simply put: time. It has taken longer than expected to ship these orders out. I believe we were overly ambitious with our excitement upon finally receiving all of the parts to fulfill the group buy.
2. What are the GB runners doing to address the issue?
Aeternus has been continuously shipping orders over the course the the past 6 weeks. Unfortunately, it has not been at the rate that we had hoped nor at the group buy participants' expected with the timeline we stated.
3. What is the revised timeline for shipping the remaining units?
At this point, there are 15 units remaining to be shipped. Aeternus will have these shipped by end of day Wednesday, 10/20.
You certainly have not come off as too demanding, and I apologize that it has gotten to the point where you had to make this post. Aeternus and I sincerely appreciates everyone that has put their trust in this project. We are so close to the end of the ride, and I hope there is still some excitement left when you receive your MB-44.