Dell tech support

[tp4tissue]

Dafffqqq....

Tp4 Calls to ask a question:  Hi, on battery gaming performance seems to cap gpu frequency to 300mhz, is that the correct behavior ?

Dell tech: What is this software called ?

Tp4 scratches head: what ?

Dell tech: This game , how many gigabyte is it,  it seems that your graphics card is only 6 Gigabyte. How many gigabyte is the software.

Tp4 raises left  eyebrow:  in mind Tp4's thinking < Tp4 am going to say Overwatch 18 gigabytes, and if he responds how Tp4 thinks he's gonna respond, Tp4 will flip de shiiiieeee.. >

Tp4 :   I'm playing overwatch,  it's 18 gigabytes.

Dell tech:  well this is a problem, your graphics card only has 6 gigabytes, that is too low.

Dell tech:  would you like contact our paid software service to help you with this further,  software support is not handled by us, we are hardware support only.

Tp4 : < flipps the shiiiee  and hangs up. >

[SBJ]

Heh..... hehehehe.

[dingusxmcgee]

Just download more ram.

[tp4tissue]

It just seems like this kind of support is worse than having ZERO-support like the off brands.

[invariance]

Golden opportunity here: VRAMdrive.

[Sintpinty]

Dafffqqq....

Tp4 Calls to ask a question:  Hi, on battery gaming performance seems to cap gpu frequency to 300mhz, is that the correct behavior ?

Dell tech: What is this software called ?

Tp4 scratches head: what ?

Dell tech: This game , how many gigabyte is it,  it seems that your graphics card is only 6 Gigabyte. How many gigabyte is the software.

Tp4 raises left  eyebrow:  in mind Tp4's thinking < Tp4 am going to say Overwatch 18 gigabytes, and if he responds how Tp4 thinks he's gonna respond, Tp4 will flip de shiiiieeee.. >

Tp4 :   I'm playing overwatch,  it's 18 gigabytes.

Dell tech:  well this is a problem, your graphics card only has 6 gigabytes, that is too low.

Dell tech:  would you like contact our paid software service to help you with this further,  software support is not handled by us, we are hardware support only.

Tp4 : < flipps the shiiiee  and hangs up. >

Show Image

What to do?

The OS literally takes so much space, and i can't even delete it.

[tp4tissue]

What to do?

The OS literally takes so much space, and i can't even delete it.

You can get a larger ssd, then clone your drive to it. I've seen hp ex920 1TB for ~$100.

[JP]

Indian tech scammers by the sounds of it. Did they do a bank account transfer and did you pay them off with Google Play gift cards?

[tp4tissue]

Indian tech scammers by the sounds of it. Did they do a bank account transfer and did you pay them off with Google Play gift cards?

Wait,  but Tp4 called them ,  is Tp4 the scammer ?

/gasp

[JP]

Indian tech scammers by the sounds of it. Did they do a bank account transfer and did you pay them off with Google Play gift cards?

Wait,  but Tp4 called them ,  is Tp4 the scammer ?

/gasp

Did you syskey their computer?

[tp4tissue]

Did you syskey their computer?

Tp4 practices safe-computing

[suicidal_orange]

) Tech support...

Furmark is only 14mb, was it a short enough wait to see what excuse they come up with for that throttling too?

[tp4tissue]

) Tech support...

Furmark is only 14mb, was it a short enough wait to see what excuse they come up with for that throttling too?

In many ways, my feelings were hurt, because if they've got people like this there,  as a company,  they clearly don't give a ><><...

[suicidal_orange]

) Tech support...

Furmark is only 14mb, was it a short enough wait to see what excuse they come up with for that throttling too?

In many ways, my feelings were hurt, because if they've got people like this there,  as a company,  they clearly don't give a ><><...

It is rather poor but it's a sample of one so maybe you just got really unlucky, did you get the guy(?)'s name for when you get a customer satisfaction survey?

[tp4tissue]

It is rather poor but it's a sample of one so maybe you just got really unlucky, did you get the guy(?)'s name for when you get a customer satisfaction survey?

He's just trying to feed his family/

There's no reason to start a ruse over this.  But Tp4 certainly would not buy any more dell products in the future.

[fanpeople]

It is rather poor but it's a sample of one so maybe you just got really unlucky, did you get the guy(?)'s name for when you get a customer satisfaction survey?

He's just trying to feed his family/

There's no reason to start a ruse over this.  But Tp4 certainly would not buy any more dell products in the future.

Had a laptop years ago. It would not turn on. I am freaking out because new laptop and young and not one with the art of dealing with companies when things go wrong. Like **** get the instruction manual out. Looking for number to call. Find number but it says read and try the following before calling. 1 make sure laptop is plugged in. Yep no one is that dumb. 2 make sure the wall socket is turned on. **** you would have to be a ****ing retard. Check wall socket, was not turned on.

Thanks Dell, you saved me an embarrassing conversation and a waste of your call centre time.

Edit: have no idea why i quoted tp.

[SpAmRaY]

Parents bought me a Dell laptop back in 2005, had a 3yr original warranty,  I added 2 more years,  got a replacement under warranty around middle of 2010 (I think) , bought 5 year warranty on the replacement, needed it replaced then they decided they shouldn't have sold me the warranty (they eventually refunded it), finally sent me a new laptop in 2011  as a replacement and still had warranty through 15'.

Sent from my SM-G970U1 using Tapatalk

[tp4tissue]

Parents bought me a Dell laptop back in 2005, had a 3yr original warranty,  I added 2 more years,  got a replacement under warranty around middle of 2010 (I think) , bought 5 year warranty on the replacement, needed it replaced then they decided they shouldn't have sold me the warranty (they eventually refunded it), finally sent me a new laptop in 2011  as a replacement and still had warranty through 15'.

Ride that train 2 the grave.. m0ar warranty = m0ar laptops = m0ar happiness

[Sintpinty]

math

[tp4tissue]

math

How dare I play an 18gb game with my 6gb Graphics card.. the audacity, the sheer disregard for my station in life. Get back to where you belong Tp4.

[Sintpinty]

What to do?

The OS literally takes so much space, and i can't even delete it.

You can get a larger ssd, then clone your drive to it. I've seen hp ex920 1TB for ~$100.

A laptop, it is

[rowdy]

I guess they don't sell 18GB graphics cards or the hardware person would have tried to sell you one.

[suicidal_orange]

What to do?

The OS literally takes so much space, and i can't even delete it.

You can get a larger ssd, then clone your drive to it. I've seen hp ex920 1TB for ~$100.

A laptop, it is

Get a USB3->SATA cable

[Sup]

Not sure if this was answered didn't read all the way trough. But your laptop probably needs to be connected to the wall to make complete use of your GPU. They do this to extend battery life so your GPU doesn't draw a lot of power from your accu.

[tp4tissue]

Not sure if this was answered didn't read all the way trough. But your laptop probably needs to be connected to the wall to make complete use of your GPU. They do this to extend battery life so your GPU doesn't draw a lot of power from your accu.

Worry not sup,  Tp4 am ontop of the situation.. Was only trying to verify the frequency cap on gpu. have now downloaded m0ar Ram.

[dingusxmcgee]

Not sure if this was answered didn't read all the way trough. But your laptop probably needs to be connected to the wall to make complete use of your GPU. They do this to extend battery life so your GPU doesn't draw a lot of power from your accu.

Worry not sup,  Tp4 am ontop of the situation.. Was only trying to verify the frequency cap on gpu. have now downloaded m0ar Ram.

Can’t go wrong with downloaded ram.
I hear it’s of the highest quality.

[tp4tissue]

Can’t go wrong with downloaded ram.
I hear it’s of the highest quality.

Yup.. Tp4 only pays bitcoins for Top-Tier quality ram downloads.  Has to have that intel XMP profile with Hindu Shamen Pro Gamer blessing. + Limited Edition + RGB

[rowdy]

Not sure if this was answered didn't read all the way trough. But your laptop probably needs to be connected to the wall to make complete use of your GPU. They do this to extend battery life so your GPU doesn't draw a lot of power from your accu.

Worry not sup,  Tp4 am ontop of the situation.. Was only trying to verify the frequency cap on gpu. have now downloaded m0ar Ram.

Can’t go wrong with downloaded ram.
I hear it’s of the highest quality.

Wish I could download a video card upgrade for my Dell.

[Sintpinty]

What to do?

The OS literally takes so much space, and i can't even delete it.

You can get a larger ssd, then clone your drive to it. I've seen hp ex920 1TB for ~$100.

Thanks