Computer blue screening, yet nothing seems to be wrong with it?

[poisened_blueberry]

My computer is blue screening and i have no idea why.

I put my computer in a repair shop and they told me to get a new cooler for my cpu, but that didn't help.

They put it into heavy testing, my cpu went up to 90c which is not enough to overheat, i still replaced the fan that came with my i5 3550 retail with this one : http://www.amazon.com/Thermaltake-Liquid-Cooling-System-CLW0216/dp/B007UIX1M4 just for the heck of it. So that reduced the heat to 50 or 40c don't remember exactly, that shouldn't be a problem at all. I tested my gpu with valley benchmark, the highest i got it to was 55c, again, shouldn't be a problem at all. They said my computer froze in memtest but then they updated my motherboard from f3 to f19e and it got 13 rounds in memtest without a problem. I scan my computer frequently with malwarebytes and microsoft security essentials, nothing pops up.

And here is my computer:
Case: Thermaltake Overseer RX-I E-ATX
Power supply: http://www.techpowerup.com/reviews/Thermaltake/Smart_M_750W/4.html
Motherboard: Gigabyte S1155 Z77X-UD3H
Cpu:Intel Core i5-3550 Quad Core, Retail
Ram: Mushkin 8GB DDR3 1600MHz (2x4GB) Blackline cl8
Gpu:Gigabyte HD7850OC PCI-E3.0 2GB GDDR5
ssd:120GB SATA3 Mushkin SSD 2.5'' Chronos
hard drive:2TB SATA3 Seagate

I blue screen when i play dota 2, the witcher 2, darksiders 2, battlefield 3, guild wars 2, not in league of legends, starcraft 2 (happened once in sc2 after a long long session) , chivalry (happened once aswell).

So yeah.. please help

[Tym]

Right I had a bluescreen problem, let me grab you a link to my thread. Lots of great help there.


http://geekhack.org/index.php?topic=46105.msg970306#lastPost

Was there an error code on the BSOD?

[microsoft windows]

Have you tried re-installing any drivers? Graphics driver, sound driver, wireless driver? If that fails, I'd try a different installation of Windows to see if the same thing happens.

[poisened_blueberry]

Right I had a bluescreen problem, let me grab you a link to my thread. Lots of great help there.


http://geekhack.org/index.php?topic=46105.msg970306#lastPost

Was there an error code on the BSOD?

I'll play a game that makes my computer blue screen and check it out.

[Tym]

It should be about 2nd/3rd line down.

[poisened_blueberry]

Alright , i froze like 3 times (was playing dota 2), and i couldn't alt tab, control alt dlt or do anything until after like 5 secs, then when i alt tabbed this came up: "amd driver has stopped responding and has succesfully recovered" i couldn't go back into the game after i alt tabbed, i could hear the sounds and ****, but when i tried to alt tab back into game everything was pitch black and the only thing i could see was my cursor.
And then i got the blue screen, i didn't see any error message.

[Tym]

Therefore guessing graphics problem, probably a driver issue? Make sure they're upto date, try deleting and re-installing them.

[poisened_blueberry]

How do i do that?

[pr1me]

In order to get your driver up to date you need to download the new driver from AMD

http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-8WINBetaDriver.aspx



DELETE the driver on your computer first before installing the new one using driver sweeper

http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

How Do I Use Driver Sweeper?

Step 1: Download and install Driver Sweeper.

Step 2: Download the latest ATi Drivers from the AMD website and save them to a memorable location as we sill need these later.

Step 3: Uninstall the current drivers through either 'Add/Remove Programs' or 'Programs and Features' depending on your operating system. You will need to select the 'ATi Catalyst Install Manager' from the remove programs screen and choose the 'Express Uninstall ALL ATI Software' option. Follow all steps until uninstall is completed.

Step 4: Reboot the PC and enter safemode by repeatedly tapping F8 quickly during the transition from POST to Windows boot.

Step 5: Run Driver Sweeper and check the boxes for 'ATi -Display' and 'nVidia - Display' -



Click the 'Analyse' button.

Step 6: You will then see a list of driver remnants on your system, click the 'Clean' button to remove them all.



Wait for the cleaning process to complete and exit Driver Sweeper.

Step 7: Reboot into normal mode and begin installing the drivers you downloaded earlier.

Step 8: Complete the installation, reboot and enjoy.

If that doesn't solve your problem, you'll have to ease the memory (and possibly core) clock, using MSI afterburner or similar
That is because your card is factory overclocked and some game probably can't handle it
I know you didn't purchase a factory overclocked card to lower the clock on it, but if the warranty is expired and you can't send it back, you can always try that.
Let us know if the driver update fixed it first.

[poisened_blueberry]

.

[Melvang]

could be a lack of sufficient power getting to the video card.  I have had that issue in the past that was causing BSOD in only some games at random intervals. 

[poisened_blueberry]

Driver update didn't fix it :/

[JonasDK]

could be a lack of sufficient power getting to the video card.  I have had that issue in the past that was causing BSOD in only some games at random intervals.

Sounds strange, i thought the computer would just shutdown if it didn't get enough power?

[Melvang]

not lack of power from the wall that would shut it down yes but what I am talking about is the PSU not providing enough watts on that rail.  Google multiple vs. single rail PSU

[poisened_blueberry]

This is my power supply btw: http://www.techpowerup.com/reviews/Thermaltake/Smart_M_750W/4.html , forgot to put it in there.

[Leslieann]

They put it into heavy testing, my cpu went up to 90c which is not enough to overheat,

90c may not be overheating the processor, but it IS a serious problem.
Not only are you baking the processor, but everything close to it.  Most I.T. people don't like anything going over 60C.

Tym is probably on the right track, but also check the video card's temperature. Due to the symptoms, it's almost certainly a video system issue, be it driver or temps.

[tp4tissue]

Ah 7850 Notoriously Overheats.

This is probably the problem.

Take the shroud off,  and put 2-3 80mm 65cfm fans to blow at the heatsink via twist ties

This will fix your problem completely

[tp4tissue]

They put it into heavy testing, my cpu went up to 90c which is not enough to overheat,

90c may not be overheating the processor, but it IS a serious problem.
Not only are you baking the processor, but everything close to it.  Most I.T. people don't like anything going over 60C.

Tym is probably on the right track, but also check the video card's temperature. Due to the symptoms, it's almost certainly a video system issue, be it driver or temps.

For a NON-OC cpu 90C during bench is fine.

my 5ghz 2500k hits 93-95 C on IBT extreme mode. I left it like this for 2 days, no problems. still rocking it years later.

[Melvang]

90 degrees C is a problem whether or not it still runs.  It has been shown that for every 10 degrees C you can drop the operating temp of any electronic component you will effectively increase said parts life span by approximately 50%.

[tp4tissue]

90 degrees C is a problem whether or not it still runs.  It has been shown that for every 10 degrees C you can drop the operating temp of any electronic component you will effectively increase said parts life span by approximately 50%.

People don't care about 50% or even 200%

Consumer CPU only needs to run full bore for 2 years.  Then everyone is better off just buying all new stuff.

More power efficient and FASTER

[Leslieann]

For a NON-OC cpu 90C during bench is fine.

my 5ghz 2500k hits 93-95 C on IBT extreme mode. I left it like this for 2 days, no problems. still rocking it years later.

Considering that Intel states a max operating temp of 67.4C, he's lucky the processor still works, as are you. It doesn't matter if it's overclocked or not. Yes, you can overheat it for short periods, they engineer some overhead, but not nearly 50% worth! Yes, some will take that strain and keep going, others will not. Like overclocking, some can take more abuse than others.



Also, only 2 years?
That may be fine for a gaming system*, and while I don't know who your customers are, mine get straight up ANGRY when a a system lasts only 2 years.



*It's completely unnecessary, not to mention bad monetarily and environmentally.

[tp4tissue]

For a NON-OC cpu 90C during bench is fine.

my 5ghz 2500k hits 93-95 C on IBT extreme mode. I left it like this for 2 days, no problems. still rocking it years later.

Considering that Intel states a max operating temp of 67.4C, he's lucky the processor still works, as are you. It doesn't matter if it's overclocked or not. Yes, you can overheat it for short periods, they engineer some overhead, but not nearly 50% worth! Yes, some will take that strain and keep going, others will not. Like overclocking, some can take more abuse than others.



Also, only 2 years?
That may be fine for a gaming system*, and while I don't know who your customers are, mine get straight up ANGRY when a a system lasts only 2 years.



*It's completely unnecessary, not to mention bad monetarily and environmentally.

The environment can take it just fine..

Monetarily, it's around 500-700 each refresh. spread over 2 years, that's really small....

[Leslieann]

The environment can take it just fine..

Monetarily, it's around 500-700 each refresh. spread over 2 years, that's really small....

Well, it's safe to say you don't run a business, much less a corporation.

$350 per year, per computer. For an office with 70 computers, that's $25,000 per year, on top of maintenance, data destruction and software conflict resolution, which will easily double that number before you add in down time. To what end? So you can open Internet Explorer 1 second faster? 

As for the environmental impact, I disagree. We dump our e-waste in China, Ghana, and Nigeria, only a fraction actually gets recycled. Our glaciers are melting at insane rates, our oceans are emptying out... Our planet has been pillaged enough.

[SpAmRaY]

So did the blue screen get resolved?

[poisened_blueberry]

So did the blue screen get resolved?

Nope.
And to those of you who are saying my gpu/cpu are overheating, the highest i've seen my gpu go up to is 53 c while i'm playing dota 2, and i just got a new cooler for my cpu which lowered it to 40 or 50c when they heavy tested it in the repair shop.

[Melvang]

still sounds like an issue with the PSU to me.  When your PSU gets hot it won't put out as much wattage and if you have a multiple rail PSU it could drop enough on the one rail to not be able to provide the required power for your vid card.

[MAGICAL ESKIMO]

I don't think it's the PSU, a 750W is massive overkill for a 7850 so it's not even going to be stressing the PSU.
Download and run memtest - http://www.memtest.org/ to check it's not your memory that's the problem. let it run a few hours so it can do a thorough test.
If memory comes back fine, take out your GPU and run your PC off the integrated graphics to see if you get any errors then.

[tp4tissue]

The environment can take it just fine..

Monetarily, it's around 500-700 each refresh. spread over 2 y

Show Image

, that's really small....

Well, it's safe to say you don't run a business, much less a corporation.

$350 per year, per computer. For an office with 70 computers, that's $25,000 per year, on top of maintenance, data destruction and software conflict resolution, which will easily double that number before you add in down time. To what end? So you can open Internet Explorer 1 second faster? 

As for the environmental impact, I disagree. We dump our e-waste in China, Ghana, and Nigeria, only a fraction actually gets recycled. Our glaciers are melting at insane rates, our oceans are emptying out... Our planet has been pillaged enough.

You say that as if you really believe "WE" understand how the planet works..

It's not so simple..


and YES, to open internet explorer 1 second faster, x 6 billion people x 10 times a day x 365 in a year.

you see how refresh can be quite important.


There is no stand still in time that we can preserve.. we are in a constant state of flow..

Simply believing that we should conserve and cut back is not nearly enough..


Without technology we wouldn't have even figured out HOW to recycle.

And what DROVE all this development in the beginning.. the selfish needs and wants to CONSUME...

[Melvang]

I don't think it's the PSU, a 750W is massive overkill for a 7850 so it's not even going to be stressing the PSU.

If that 750 is split across 4 rails that leaves 187.5 per rail.  Modern GPU's are more than capable of pulling over 200 when loaded.  Also PSU ratings are generally done at as low of a temp as they can muster with ambient conditions to improve their numbers.  As the PSU gets loaded from other components working harder it has to work harder, increasing temps and reducing wattage outputs.

[MAGICAL ESKIMO]

I'm sorry, but you're quite wrong, a 7850 does not pull very much power at all, the powersupply is fine.
http://www.techpowerup.com/reviews/AMD/HD_7850_HD_7870/24.html

[Leslieann]

The only way it's a power issue is if the PSU has failed, which if it's cheap is possible.

I would go with the memory test.
Since it runs fine most of the time, it's probably in the higher memory area where Windows rarely goes, but a high stress game can.  Unfortunately, it could be the video cards memory that is borked. While the GPU may not be overheating, how about the video card memory? I have seen many overheat the memory while the GPU itself was nice and cool.

[jameslr]

Still haven't seen mention of an error code from the BSOD he's getting. I'd say this is a pretty critical piece of information for any sort of troubleshooting. I'm thinking the weak link in his system is the SSD - just shooting from the hip. Also, are there any errors in your system event log? Need more info otherwise we're just stabbing in the dark.

[poisened_blueberry]

I'll try the memory test on monday, don't want to miss the wcs finals
@ james, not sure if i went to the right place, but i opened up event viewer, went to windows logs and then to system.
I found 130 errors for the last 30 days 0.o

[poisened_blueberry]

There actually is an error, Stop: 0xa0000001, i just couldn't see it last time due to my computer always restarting immediately.

[poisened_blueberry]

And now i got another one whilst browsing http://www.thewildernessdowntown.com/
stop: x 00000116