Author Topic: RK9000 USB Port  (Read 9009 times)

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Offline spacecase

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RK9000 USB Port
« on: Thu, 27 December 2012, 02:14:56 »
The USB issue keeps coming up and the repair is very easy even with little soldering skill so fear not. I've repaired one already and I think I may need to do another one soon.

This is the Part from mouser Electronics:
http://www.mouser.com/ProductDetail/Molex/56579-0519/?qs=sGAEpiMZZMtDa8bhoiaN7MsZ9rgXNFP%252b

The It seems like there might actually be two problems from the boards that I've seen.

1.if you look at the part in the illustration there is a prong that hangs down on either side of the part. That part passes through the PCB and is soldered in place on each side. Its only purpose is mechanical retention. I've found the solder attached to those two retaining points cracked before. If that breaks the strain can now be placed on the data portion of the port. Problem 1. The soldering job was poor. Perhaps a cold join.

2. I've seen one DOA board right from the factory with a bad port. It makes me wonder if some of the USB ports are actually bad or easily broken above and beyond the actual soldering. The plastic tongue that the copper is secured to inside was missing entirely.

Anyway. The easy fix is this. order the part above. Desolder the 2 mechanical retention bits that I've described above. Desolder the 5 data leads and remove the old port. I used a bit of desoldering braid for this but you can use whatever you like. Place the new port in where the old one was and rest the board on that new USB port while its upside down so that the port stays in while you are soldering it. use a bit of cardboard or something of that nature. Solder the two retention points in place. Now on the board that I fixed three of the data leads had their own copper and thus their own bits of solder that did not touch however the fourth and fifth appeared to share a soldering point. I thought I had made a mistake and that I had damaged the traces on the PCB however upon further testing the board functioned correctly so don't worry if yours is like this it would appear to be correct.

TL;DR
Order this: http://www.mouser.com/ProductDetail/Molex/56579-0519/?qs=sGAEpiMZZMtDa8bhoiaN7MsZ9rgXNFP%252b
Solder it in.

I wish I had taken pictures now but If I end up repairing a second board I'll make sure to. Key thing is. Its very easy.

Offline spacecase

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Re: RK9000 USB Port
« Reply #1 on: Thu, 27 December 2012, 02:27:34 »
For reference I have come into contact with exactly 12 of these boards.

6 I included with computers I sold to a company. I have heard of no issues so far. More than 1 year ago.

2 I gave to a family members. No issues so far. 1year ago and 1 month respectively

1 I gave to a friend. Its dying. USB issue. More than 1 year ago.

1 I ordered for a friend. It died and I repaired it. USB issue. More than 1 year. Repaired 3 months ago.

1 was ordered by a friend it arrived DOA. USB issue. Replacement was fine. Black Friday.


I'll leave you to draw your own conclusions.

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #2 on: Thu, 27 December 2012, 07:45:08 »
NewEgg owns Rosewill.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #3 on: Thu, 27 December 2012, 07:46:44 »
@spacecase

When my Rosewill dies, how much you charge me to fix it?
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline tp4tissue

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Re: RK9000 USB Port
« Reply #4 on: Fri, 28 December 2012, 09:48:40 »
@spacecase

When my Rosewill dies, how much you charge me to fix it?

fix it urself maybe? the cost of a ghettoerize soldering iron is like $3  vs shipping to some guy, he steals teh board, you call the cops on him, you get the board back, but the cop broke it even worse...

Offline Grimey

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Re: RK9000 USB Port
« Reply #5 on: Fri, 28 December 2012, 11:46:54 »
@spacecase

When my Rosewill dies, how much you charge me to fix it?

Get at the problem before it starts?  Epoxy the controller onto the circuit board so it will never strain the controller's connection to the circuit board.
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Offline TotalChaos

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Re: RK9000 USB Port
« Reply #6 on: Fri, 28 December 2012, 12:15:17 »
My Rosewill is about 29 days old and is going totally insane.  It constantly disconnects and reconnects.  Drops chars.  Flashes lights at me.  Freaking lame keyboard.

It might last another month before it dies completely.  We'll see.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline Polymer

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Re: RK9000 USB Port
« Reply #7 on: Fri, 28 December 2012, 18:01:42 »
Why don't you have it RMA'd?  Sounds like Rosewill will send out a replacement..

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #8 on: Sat, 29 December 2012, 02:13:16 »
I have never RMA'ed anything in my entire life.   It appears to work fine if the cable is sitting there just exactly right.  I don't want some idiot testing it for 5 secs saying "What?!  It works perfectly!"

Am I supposed to wait until it is dead before sending back?

Also the key repeat speed is like 1/2 or 1/4 what it was when it was new.  No I did not change any settings.   It takes a long time to edit things with the cursor moving so slowly.

Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline spacecase

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Re: RK9000 USB Port
« Reply #9 on: Sat, 29 December 2012, 02:54:44 »
I have never RMA'ed anything in my entire life.   It appears to work fine if the cable is sitting there just exactly right.  I don't want some idiot testing it for 5 secs saying "What?!  It works perfectly!"

Am I supposed to wait until it is dead before sending back?

Also the key repeat speed is like 1/2 or 1/4 what it was when it was new.  No I did not change any settings.   It takes a long time to edit things with the cursor moving so slowly.

You won't have much trouble with the RMA process. Companies reputations can be destroyed by poor service in that department especially when the company deals with non-niche products like rosewill.

Offline Polymer

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Re: RK9000 USB Port
« Reply #10 on: Sat, 29 December 2012, 02:55:59 »
Not to mention this is a well known issue they've been having...It looks like a lot of people have the exact same problem...

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #11 on: Sat, 29 December 2012, 03:52:54 »
UPDATE: In the last hour my key repeat speed issue got worse.  Now when I hold down a key to repeat it, it repeats slowly for about 10 chars then STOPS for half a sec then continues repeating.

If I RMA it right this sec then what would I type on?   I just spent the whole month training on these cherry reds.  I am not going back to a rubberdome over membrane now.

My 2nd Rosewill and my CM QFR have not arrived yet.  They are both at the lube shop getting custom modded.   I ordered the 2nd Rosewill for $55.00 before this one started dying.  I offered WhiteFireDragon $$$ to PreRepair the 2nd Rosewill for me. (It doesn't do much good to pay for a lube if the keyboard itself only lasts 1 month.)  But he said there was not much he could do and for me to just buy a better cable for the lubed one.  I assume using a real cable will allow the keyboard to last a whole year.  Then I will need to pay to get it repaired or use my brain and buy a WASD keyboard.

When I RMA it will UPS come to my place to pick it up?  How much extra $ is that?  I can't travel.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline WhiteFireDragon

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Re: RK9000 USB Port
« Reply #12 on: Sat, 29 December 2012, 04:53:58 »
James don't torture yourself using a keyboard that won't respond with exactly what you type. The new modded one I sent you should arrive soon.

Rosewill is easy to RMA, but it's just a huge hassle to repackage and ship to them, not to mention the downtime.

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #13 on: Sat, 29 December 2012, 05:53:36 »
James don't torture yourself using a keyboard that won't respond with exactly what you type.
That is a good point.  It really stresses me out and increases my pain level every time the keyboard freaks out.

The thing is.. to return it I really want my crashpads removed.  And it hurt my back horrifically badly to get the damn things in there.  I was totally loaded up on drugz but after 6 keys I wanted to quit.  I never did do the function keys or numeric keypad, thank GOD for that.  I had to lay in bed all day after putting in the pads.  Now I hafta either give them to Rosweill for free or take them out.  :'(

I am about to hire a new caregiver.  Most caregivers should never be allowed near electronic items as they do not have a gentle touch.  They are very very rough with things and break things.  But this new girl is somewhat into arts and crafts and she likes boardgames... so maybe she has the touch and the brainpower to pop my caps and get my pads out.  But we hafta fill out paperwork and wait for the forms to go thru b4 she is hired...  My life is very complicated. :(

Quote
The new modded one I sent you should arrive soon.

Rosewill is easy to RMA, but it's just a huge hassle to repackage and ship to them, not to mention the downtime.
  The packaging "should" be easy as it was not packaged when it arrived.  It just came in the retail box.  It wasn't even taped shut.  It had no special styrofoam or bubbles or anything like that.  There was a thin plasticy thing inside the retail box, just the normal thing they pack keyboards in.  Nothing special.

I got it off of Amazon.  Do I contact Amazon or Rosewill?  I have no idea what the rules are.

p.s. WFD msged me that he superglued the connector on the new Rosewill as a PreRepair (Prepair?) so maybe it can last a few years.  Crossing fingers.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline laffindude

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Re: RK9000 USB Port
« Reply #14 on: Sat, 29 December 2012, 08:48:23 »
If it was my board, I would probably drill holes in the PCB and zip tie it down.

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #15 on: Sat, 29 December 2012, 09:05:30 »
Ok I am trying to buy normal cables from Monoprice.com so that WhiteFireDragon's super customized one-of-a-kind collector's item Rosewill multicolored keyboard won't get broken.

My Rosewill instruction manual very helpfully tells me that it comes with a USB Mini connector.  Wow, that is so infomative.

Which cable does a Rosewill use?
Mini B 5 pin?
Mini B 8 pin?
Mini B 4 pin?
Mini B 14 pin?
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline laffindude

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Re: RK9000 USB Port
« Reply #16 on: Sat, 29 December 2012, 09:45:22 »
5 pin. Those other ones are not standard USB mini-B.

Offline nullstring

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Re: RK9000 USB Port
« Reply #17 on: Sat, 29 December 2012, 10:16:23 »
Ok I am trying to buy normal cables from Monoprice.com so that WhiteFireDragon's super customized one-of-a-kind collector's item Rosewill multicolored keyboard won't get broken.

My Rosewill instruction manual very helpfully tells me that it comes with a USB Mini connector.  Wow, that is so infomative.

Which cable does a Rosewill use?
Mini B 5 pin?
Mini B 8 pin?
Mini B 4 pin?
Mini B 14 pin?


If you were actually being serious.. you can obviously tell which one it is by
(a) looking at the port on your keyboard.
(b) Looking at the mouser link and finding it's obviously a 5 pin port: http://www.mouser.com/ProductDetail/Molex/56579-0519/?qs=sGAEpiMZZMtDa8bhoiaN7MsZ9rgXNFP%252b

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #18 on: Sat, 29 December 2012, 10:37:28 »
Ok I am trying to buy normal cables from Monoprice.com so that WhiteFireDragon's super customized one-of-a-kind collector's item Rosewill multicolored keyboard won't get broken.

My Rosewill instruction manual very helpfully tells me that it comes with a USB Mini connector.  Wow, that is so infomative.

Which cable does a Rosewill use?
Mini B 5 pin?
Mini B 8 pin?
Mini B 4 pin?
Mini B 14 pin?


If you were actually being serious.. you can obviously tell which one it is by
(a) looking at the port on your keyboard.
If you were actually being serious you would know that it is not safe to unplug the cord out of a Rosewill keyboard.  The connector already has a serious short in it.  My keyboard is completely freaking out as it connects and reconnects sometimes several times a second.

Not trying to be rude.  Just had to get u back.  :p


In other words: If I unplug my cable to look, the keyboard dies and then what am I going to type on?


Quote
(b) Looking at the mouser link and finding it's obviously a 5 pin port: http://www.mouser.com/ProductDetail/Molex/56579-0519/?qs=sGAEpiMZZMtDa8bhoiaN7MsZ9rgXNFP%252b
Thanx for this link.  Never heard of mouser.com  I drive around with an $8.00 laser mouse I got years ago.

Which reminds me, I have dropped my mouse on the floor a gazillion times yet it still works.  My Rosewill RK-9000RE keyboard has never been dropped yet it can't take the pressure of sitting on a table and being typed on.

And I move my mouse around on the table all day long... yet the connector stays solidly connected.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #19 on: Sat, 29 December 2012, 10:43:27 »
5 pin. Those other ones are not standard USB mini-B.
  Thanx.  I threw 2 in my cart.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline Polymer

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Re: RK9000 USB Port
« Reply #20 on: Tue, 01 January 2013, 02:33:50 »
If I RMA it right this sec then what would I type on?   I just spent the whole month training on these cherry reds.  I am not going back to a rubberdome over membrane now.

Why don't you use your older mechanical keyboards?  That should be ok until the replacements come back...

Offline TotalChaos

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Re: RK9000 USB Port
« Reply #21 on: Tue, 01 January 2013, 03:53:22 »
If I RMA it right this sec then what would I type on?   I just spent the whole month training on these cherry reds.  I am not going back to a rubberdome over membrane now.

Why don't you use your older mechanical keyboards?  That should be ok until the replacements come back...
Because I am idiot and broke it.  My sweet loveable reliable Amiga 2000 keyboard from circa 1987.  It had a short spiral cable.  When I moved all my computers and things got rearranged into a new situation.  I began pulling the keyboard cable hard all day long.  Every day.  Week after week.  Month after month.  Eventually it broke the solder connection.  I think the strain relief popped out one time when I dropped it on the floor back around 1994.  In the 80s and 90s that keyboard fell on the floor from a tall table a few times each year.  Keycaps would fly off and go everywhere.  But the keyboard never broke.  It never broke until I stupidly yanked on the cable all day long during the 2000s.

> You should have bought an extension cord.

Yes I should have.  I just never thought about keyboards back then.  Back then a keyboard was something that you got free with your computer and it lasted forever and ever and ever and you never had to buy a replacement.  I didn't know about different switches or anything back then.

I could dig my old keyboard out of the closet to get it fixed.  I really should do that since its an antique.  The thing is it has Cherry Black or Mitsumi or NMB Space Invader switches.  I never actually looked.  All I know is they are stiffer than Cherry Reds and basically feel like Cherry Blacks.  Which sort of defeats the purpose of me trying to switch to Cherry Reds.  Maybe I should have stayed with Cherry Black.  Who knows?   Picking the exact right keyboard sure is complicated.

I had other "mechanical keyboards" from the 1980s but I had no idea how valuable they were and I gave them away.  I had a 2nd A2000 and multiple A500s and 1 A1000.  All of them with springs under every key.  All of them with perfectly smooooth keycaps that last forever (dyesub or doubleshot). 

I have 2 USB cables and 2 PS/2 adapters sitting in my monoprice cart but the adapters claim that they "Only work on Logitech brand devices."  Seriously?  WTF is wrong with the industry?  Why would someone write something like that?  Why would someone build special adapters just for Logitech?   >:D

Buying replacement cables should take 5 mins.  Instead it might be an all day long thing of research.
Rosewill RK-9000RE #1 (Broke on day 26, fixed with Scotch Tape on day 42, barely holding together)
Rosewill RK-9000RE #2 (Lubed, still in the box.  I am afraid to use it because it will break like the first one)

Offline cgbuen

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Re: RK9000 USB Port
« Reply #22 on: Tue, 15 January 2013, 22:54:50 »
Bump - just a quick thing that doesn't really warrant its own new topic.

I recently got one from the super cheap $25 deal, and I've been using it for a week and a half. Zero problems. My girlfriend tried it out and she loved it, so I'm planning on giving it to her this weekend. Before I do, I wanted to see if I could "fix" it in advance, even though I haven't been getting any issues, so I opened it up.. and if it wasn't already foreshadowed, I personally didn't see anything that looked or felt wrong:



The part wasn't loose to begin with, nor did it look like it was broken, nor did the solder look like it would crack. But I'd love to get a second opinion since I'm a little new to this stuff - is this okay to pass along without any modification? Or is it worth it to resolder the same part, or to be patient and order/wait for the new one to resolder?

Offline rowdy

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Re: RK9000 USB Port
« Reply #23 on: Wed, 16 January 2013, 03:19:01 »
Interesting.  Most people show the top (other) side of the PCB, so it is not clear whether those two large pins are there or not.

I imagine they would add a good deal of stability to the USB connector, rather than relying on the solder joints on the pins coming out the back of the socket.

Anyone else confirm if this is a new mod?  Might be a stronger USB socket.
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Offline rootwyrm

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Re: RK9000 USB Port
« Reply #24 on: Wed, 16 January 2013, 04:10:06 »
Actually, that's not the part used by Rosewill.
It's cheaper at Digikey - $2.28/ea up to 10, then $2.06 and falling past 10.
But the construction from the top clearly indicates it's not a Molex part. Note that the STOCK part has a straight-cut outer latch. Molex parts have an ANGLED cut to the outer friction latches. It's a hallmark of Molex mini connectors, in fact, because it increases the number of insertion cycles before they stop catching properly. There's also a much, much tighter feeling on Molex parts.
Oh, and it's also too damn expensive - $2.28/ea? That's pricey as hell, especially when you're trying to make a sub-$100 keyboard where the switches are near a buck each even at quantity. The most likely ACTUAL part used by Rosewill is a Hirose or JAE Electronic part which costs less than half as much and can be sourced locally to save more on freight.

The problem with this design is when it's not perfectly flat, unless you fill the through hole posts with rock hard solder, load gets transferred to the rear pins which are usually NOT designed to be load bearing. What they probably SHOULD be using is a Wurth Electronics 651005136521 (how's that for a mouthful?) which has four through-hole posts (and still only costs $1.76/ea!) or possibly Molex 54819-0511 which is basically a shallower design version of the 56579-0519 with slightly wider lugs.

Personally I'd love one of the FTDI true bolt-through designs, but those are full USB UARTs and definitely can't be swapped in. :(
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Offline cgbuen

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Re: RK9000 USB Port
« Reply #25 on: Wed, 16 January 2013, 22:45:17 »
Took note, and I've been waiting to get home from work to take these pictures. Hopefully these are more appropriate if anyone can help diagnose whether this is worth "fixing" (again, given that I've seen no problems - just want to take precaution before giving it away). I remember briefly hearing rumors that newer models have superglue on the connector to keep it down - this one doesn't have that.

Original pic and three more:






Offline FoxWolf1

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Re: RK9000 USB Port
« Reply #26 on: Wed, 16 January 2013, 22:57:21 »
Bleh. For the price premium of a mechanical keyboard, even a cheap one, it should re-solder itself-- and make you a cup of tea, presented with sincere apologies, to drink while you wait. Or just not break in the first place.

Nice to have the repair information around here for people, though.
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Offline aynjell

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Re: RK9000 USB Port
« Reply #27 on: Sun, 08 September 2013, 15:28:21 »
I ordered one of these usb thingies. Hopefully I can get the job done myself. lol
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