Author Topic: Unresponsive Trader (Read 8832 times)

Blackehart · « **on:** Wed, 04 June 2014, 12:08:01 »

How long before you escalate with Paypal?
He told me he shipped May 28th, I replied asking for tracking ( I do believe $15 is plenty for shipping with tracking for a set of mods, he said it might even cost less).
I've pmed many times asking for a tracking# (even when he was online), but I haven't received a reply.

Do I escalate or am I overreacting?

jdcarpe · « **Reply #1 on:** Wed, 04 June 2014, 12:21:45 »

You can escalate it at any time, I believe. Certainly the sooner the better, if the seller is being unresponsive.

Maybe you should name him here, so that he might respond...

epzy · « **Reply #2 on:** Wed, 04 June 2014, 12:22:36 »

WASN'T ME!

exitfire401 · « **Reply #3 on:** Wed, 04 June 2014, 12:25:49 »

Quote from: epzy on Wed, 04 June 2014, 12:22:36

WASN'T ME!

And he got my LZ already, so I know it wasn't me! YAY!

Blackehart · « **Reply #4 on:** Wed, 04 June 2014, 12:42:53 »

Nope, not Exitfire. =]

Fellow goes by Stancato9.
As of this post, he is online.

jdcarpe · « **Reply #5 on:** Wed, 04 June 2014, 12:49:40 »

Quote from: Blackehart on Wed, 04 June 2014, 12:42:53

Nope, not Exitfire. =]

Fellow goes by Stancato9.
As of this post, he is online.

Ah. One upon a time, I gave that guy some free stuff when he was just getting started. Hopefully he will man up and get your stuff to you, and send you a tracking update.

tp4tissue · « **Reply #6 on:** Wed, 04 June 2014, 13:22:28 »

Uhh oh...

esoomenona · « **Reply #7 on:** Wed, 04 June 2014, 13:28:25 »

As long as you stay within the 45 day window from where you sent him the money, I would say relax for a moment.

People get busy. Not everyone is inherently out to scam you. When someone ships an item, the general feeling is the pressure is off. The item is gone. Then other things take over that mindspace.

Now, I'm not exempting him from responsibility. He still should let you know. I'm a very busy person. I usually get like maybe one day every two weeks to ship something if I'm lucky. But I always try to let that person know it was shipped, even if I don't have enough time to get the tracking information to them. So I can understand that. I would say if he says it's shipped, believe him until you're nearing the end of your window. Then, let him know that the window is closing, and without tracking information proving the item was shipped, you will file a dispute.

I'm sure he will get back to you soon. THOUGH, I do think a week is excessive. You do have to find the time to get that information out, but then it only takes a moment.

esoomenona · « **Reply #8 on:** Wed, 04 June 2014, 13:30:44 »

Also, being online right now doesn't mean someone isn't busy. Sometimes you're doing something and take ONE small moment to look at the site, then run back to your task at hand. And you automatically are assumed to be not busy and are accordingly villified.

A little empathy for people goes a long way.

Blackehart · « **Reply #9 on:** Wed, 04 June 2014, 13:34:50 »

Quote from: esoomenona on Wed, 04 June 2014, 13:30:44

Also, being online right now doesn't mean someone isn't busy. Sometimes you're doing something and take ONE small moment to look at the site, then run back to your task at hand. And you automatically are assumed to be not busy and are accordingly villified.

A little empathy for people goes a long way.

Fair enough.

esoomenona · « **Reply #10 on:** Wed, 04 June 2014, 13:50:02 »

And just for clarity, that is my point, but there is always an extent. Usually, the extent is whatever you are comfortable with, and every person is different. But in this case, PayPal has given us an objective time.

Zeal · « **Reply #11 on:** Wed, 04 June 2014, 14:13:03 »

$15 shipping sounds like "Tracked Packet USA" from Canada via Paypal. That postage price is only available through Paypal, and is the cheapest option to send "parcels" with a tracking number. If he printed the label via Paypal, it should have automatically provide you with a LM_ _ _ _ _ _ _ _ _CA tracking number, given that he filled in the email section.

berserkfan · « **Reply #12 on:** Thu, 05 June 2014, 14:40:22 »

Quote from: jdcarpe on Wed, 04 June 2014, 12:49:40

Quote from: Blackehart on Wed, 04 June 2014, 12:42:53
Nope, not Exitfire. =]

Fellow goes by Stancato9.
As of this post, he is online.

Ah. One upon a time, I gave that guy some free stuff when he was just getting started. Hopefully he will man up and get your stuff to you, and send you a tracking update.

Stancato9 is the type of guy who would get freebies and then flip them for cash. I had people complaining to me about him right at the start. Since people = plural and it's not as if I know everybody who ever traded with Stancato9, it wasn't just 1 isolated case.

but no, I would say, since you have 45 days to file, give him a bit more time. I had a package from Weyman Kwong take like 43 days to reach me. It sat on the shelf at the post office for over 30 days.

HipsterPunks · « **Reply #13 on:** Thu, 05 June 2014, 16:26:26 »

Quote from: esoomenona on Wed, 04 June 2014, 13:30:44

Also, being online right now doesn't mean someone isn't busy. Sometimes you're doing something and take ONE small moment to look at the site, then run back to your task at hand. And you automatically are assumed to be not busy and are accordingly villified.

A little empathy for people goes a long way.

so true! ill have a stack of PM's ill need to reply to while at work, ill check GH randomly for a second while on break and think "i hope these dudes dont think im ignoring them" haha!

i ran into an issue with stancato a couple months back when i sent him $$$ for a printed realforce set. Didnt hear from him in 3 days so i messaged him asking for an update, the next day he told me he was having personal issues and would get them out ASAP. Well thats cool, atleast he informed me he was still there. A couple days later i messaged him again to see if he had shipped yet. Let me add he was constantly bumping his classifieds to trade his brobot, so i was getting annoyed feeling i was being thrown on the backburner. After a week of not sending me the caps i pm'd asking for my money back because i got the assumption the caps were never going to be sent. He finally messaged me back saying he would refund my money. 2 days later i still hadnt received my money back, so i messaged him telling him i was interested in buying his HHKB but he needs to send me my money back first. Well sure enough he sent my money back right away, and pestered me every single day to buy his HHKB. The whole ordeal left a bad taste in my mouth and he has been on my ignore list ever since.

Heezy · « **Reply #14 on:** Thu, 05 June 2014, 16:42:11 »

He promised me to ship my item on a certain date, but delayed it until 5-6 days later too. I haven't receive the item, but he said he shipped it.

So, maybe wait for a while?

feizor · « **Reply #15 on:** Thu, 05 June 2014, 17:05:06 »

We should start a official thread to report our experiences with good/bad sellers/traders. Since not everyone uses heatware it could provide a central place for interested parties to check trading history.

feizor · « **Reply #16 on:** Thu, 05 June 2014, 17:05:47 »

Quote from: feizor on Thu, 05 June 2014, 17:05:06

Edit: double posted (using my phone)

berserkfan · « **Reply #17 on:** Thu, 05 June 2014, 23:30:31 »

Quote from: feizor on Thu, 05 June 2014, 17:05:06

We should start a official thread to report our experiences with good/bad sellers/traders. Since not everyone uses heatware it could provide a central place for interested parties to check trading history.

looking at this thread, it is obvious that the people with bad experiences with stancato keep growing. Yeah, it's time to make that report experiences thread.

Beca · « **Reply #18 on:** Fri, 06 June 2014, 01:05:13 »

I've done a trade with him before, albeit I was the one who shipped the item to him. I guess it was a bit difficult, but it was completed and done with so I'm over it.

I've actually been scammed once on here, but I was able to make a paypal dispute and get my money back. You have 45 days to open a dispute. Personally, I would just wait for a whole two weeks and if you get no word, just send him a message through paypal.

Belfong · « **Reply #19 on:** Fri, 06 June 2014, 03:40:38 »

I think I should put him on ignore since there are so many cases against him. I have a short memory and I'll forget if I don't do this

SpAmRaY · « **Reply #20 on:** Fri, 06 June 2014, 07:38:12 »

Quote from: feizor on Thu, 05 June 2014, 17:05:06

We should start a official thread to report our experiences with good/bad sellers/traders. Since not everyone uses heatware it could provide a central place for interested parties to check trading history.

Mods won't allow it (at least not the bad traders). It has been tried before and usually turns into a pitchforking.

feizor · « **Reply #21 on:** Fri, 06 June 2014, 07:53:49 »

Quote from: SpAmRaY on Fri, 06 June 2014, 07:38:12

Quote from: feizor on Thu, 05 June 2014, 17:05:06
We should start a official thread to report our experiences with good/bad sellers/traders. Since not everyone uses heatware it could provide a central place for interested parties to check trading history.

Mods won't allow it (at least not the bad traders). It has been tried before and usually turns into a pitchforking.

Yep can see that happening. Surely there is another way.

fohat.digs · « **Reply #22 on:** Fri, 06 June 2014, 07:59:26 »

Pre-r00tw0rm there was an internal rating system here that was clumsy but worked pretty well.

Ebay's feedback system, flawed as it is, really works very well for such a behemoth, all things considered.

Until things are somehow made at least semi-mandatory, the good guys will praise each other while the slackers will slack and not participate.

Blackehart · « **Reply #23 on:** Fri, 06 June 2014, 11:14:33 »

-_-

While I appreciate the input, now it made me more paranoid. ><

Edit: going to send a PayPal message, If he hasn't replied in a week, I'll dispute it.

Edit:WOW, can't dispute a gift paypal transaction.

HPE1000 · « **Reply #24 on:** Fri, 06 June 2014, 12:09:07 »

Quote from: Blackehart on Fri, 06 June 2014, 11:14:33

Edit:WOW, can't dispute a gift paypal transaction.

The thing is, it isn't a gift transaction. It is just a gift of money, paypal will almost never back up a buyer who paid via gift because they are losing their paypal fees when you do that. So there is no reason they should step in, and I don't blame them honestly.

Good luck resolving it though, I had a similar thing happen to me when I was somewhat new to the website. Took the seller 21+ days to ship my thing, all while they ignored every single message from me, I had to hunt them down on reddit to get a response. It didn't even up getting to me in time for christmas, which is what I wanted it for.

riotonthebay · « **Reply #25 on:** Fri, 06 June 2014, 12:14:59 »

Quote from: Blackehart on Fri, 06 June 2014, 11:14:33

Edit:WOW, can't dispute a gift paypal transaction.

Any chance you paid with a credit card? If so, you can always file a chargeback if it comes down to it.

lightsout714 · « **Reply #26 on:** Fri, 06 June 2014, 12:19:53 »

Quote from: HipsterPunks on Thu, 05 June 2014, 16:26:26

Quote from: esoomenona on Wed, 04 June 2014, 13:30:44
Also, being online right now doesn't mean someone isn't busy. Sometimes you're doing something and take ONE small moment to look at the site, then run back to your task at hand. And you automatically are assumed to be not busy and are accordingly villified.

A little empathy for people goes a long way.

so true! ill have a stack of PM's ill need to reply to while at work, ill check GH randomly for a second while on break and think "i hope these dudes dont think im ignoring them" haha!

i ran into an issue with stancato a couple months back when i sent him $$$ for a printed realforce set. Didnt hear from him in 3 days so i messaged him asking for an update, the next day he told me he was having personal issues and would get them out ASAP. Well thats cool, atleast he informed me he was still there. A couple days later i messaged him again to see if he had shipped yet. Let me add he was constantly bumping his classifieds to trade his brobot, so i was getting annoyed feeling i was being thrown on the backburner. After a week of not sending me the caps i pm'd asking for my money back because i got the assumption the caps were never going to be sent. He finally messaged me back saying he would refund my money. 2 days later i still hadnt received my money back, so i messaged him telling him i was interested in buying his HHKB but he needs to send me my money back first. Well sure enough he sent my money back right away, and pestered me every single day to buy his HHKB. The whole ordeal left a bad taste in my mouth and he has been on my ignore list ever since.

Haha nice move, I like you style.

Photoelectric · « **Reply #27 on:** Fri, 06 June 2014, 12:40:04 »

Quote from: SpAmRaY on Fri, 06 June 2014, 07:38:12

Quote from: feizor on Thu, 05 June 2014, 17:05:06
We should start a official thread to report our experiences with good/bad sellers/traders. Since not everyone uses heatware it could provide a central place for interested parties to check trading history.

Mods won't allow it (at least not the bad traders). It has been tried before and usually turns into a pitchforking.

The pitchforking is the problem, and it can escalate pretty quickly, with people posting personal information or some jokers talking about organizing an expedition to the "bad seller's" house with some hints of e-thug violence. Constructive posts of personal experience are okay, as long as they don't disclose any personal information, but it usually doesn't stop there, and other people come in with comments, which can become a problem. Hearsay can border on slander, and we never really know the true situation, since we usually only hear one side of the story.

The best way to deal with bad sellers is to leave them negative feedback where others can see it, which is currently Heatware. Trade only with people who have a Heatware ID attached to their profile and have reasonable feedback. Add your own feedback upon completion of a transaction. It's something to be proactive about. Beyond that, there's still the "Caveat Emptor" clause: do your research, understand your payment refund rules (such as Paypal's dispute window, not paying as a "gift" unless you REALLY trust someone, etc.)

CPTBadAss · « **Reply #28 on:** Fri, 06 June 2014, 12:43:54 »

Feizor, you can also PM people who you think are involved in the community or active or you trust on GH and ask them if they know about XYZ before conducting a transaction.

esoomenona · « **Reply #29 on:** Fri, 06 June 2014, 12:59:55 »

True. I've had people PM me before asking if I've had any experience with a given user. If I have, I have no problem helping you out with my experience.

I always put aside my personal differences with anyone to tell you the honest truth about how they are as a buyer or seller.

SpAmRaY · « **Reply #30 on:** Fri, 06 June 2014, 13:14:02 »

Quote from: Blackehart on Fri, 06 June 2014, 11:14:33

-_-

While I appreciate the input, now it made me more paranoid. ><

Edit: going to send a PayPal message, If he hasn't replied in a week, I'll dispute it.

Edit:WOW, can't dispute a gift paypal transaction.

Yeah...paying as gift is bad news bro.

fohat.digs · « **Reply #31 on:** Fri, 06 June 2014, 13:29:27 »

Quote from: SpAmRaY on Fri, 06 June 2014, 13:14:02

paying as gift is bad news

Why should a seller worry with the gift thing, since it is relatively small, what, 3% + $0.30?

For whatever reasons, Paypal fees have never bothered me. Now, ebay fees, well, that is another matter, and don't get me started.

When you send money as a gift, it will be assumed that is what it really is. Therefore, Paypal does not tell the "seller" the "buyer's" address (because you don't send money to random strangers, right?) since you will not be expecting to receive something in return.

And there is no dispute process, because, who takes back a gift?

I recommend that sellers simply build the fee into the price and everybody stays honest.

This gives a buyer a valid path for recourse.

Blackehart · « **Reply #32 on:** Fri, 06 June 2014, 13:44:19 »

Guess I won't do gift anymore going forward except for those stellar people I've done business with already.

*sigh*

Beca · « **Reply #33 on:** Fri, 06 June 2014, 17:16:53 »

Oh no.

I guess now you know to never pay in gift to people you don't know or trust. I think it's really shady whenever people ask for just gift, unless they are extremely well established.

Xenderwind · « **Reply #34 on:** Fri, 06 June 2014, 17:19:50 »

I'm just used to people paying with gift. But because I'm cheap and like to avoid fees, and also because I used to trade expensive hats/keys in TF2 for a long time and that was the practice since it was digital.

Heezy · « **Reply #35 on:** Mon, 09 June 2014, 08:29:44 »

With that said, I haven't seen my item yet after 2-3 weeks now. Still waiting on stancato reply.

tp4tissue · « **Reply #36 on:** Mon, 09 June 2014, 12:02:35 »

yea.. try to get invoice, always...

berserkfan · « **Reply #37 on:** Mon, 09 June 2014, 22:21:45 »

Quote from: trynds on Mon, 09 June 2014, 08:29:44

With that said, I haven't seen my item yet after 2-3 weeks now. Still waiting on stancato reply.

You're in Australia?

It might take a very long time. I have been waiting for stems from Loligagger and it's over 6 weeks already. It's infuriating when people don't send tracked, because that way you never know if something has been lost or not.

Blackehart · « **Reply #38 on:** Mon, 16 June 2014, 22:04:29 »

Well, he sent me a pm.
Looks like he is going to make good on the mods.
Will post with an update.

esoomenona · « **Reply #39 on:** Tue, 17 June 2014, 07:25:40 »

So is that to say he didn't ship them on May 28th, as he claimed?

SpAmRaY · « **Reply #40 on:** Wed, 18 June 2014, 14:34:17 »

Hopefully you got your deal worked out. Same guy is selling some more stuff now http://geekhack.org/index.php?topic=59674.0

Signature · « **Reply #41 on:** Wed, 18 June 2014, 14:47:18 »

Quote from: SpAmRaY on Wed, 18 June 2014, 14:34:17

Hopefully you got your deal worked out. Same guy is selling some more stuff now http://geekhack.org/index.php?topic=59674.0

Noticed aswell, although he replied to my pm's

Belfong · « **Reply #42 on:** Wed, 18 June 2014, 21:19:38 »

Shouldn't we warn people, at least?

Heezy · « **Reply #43 on:** Thu, 19 June 2014, 01:38:49 »

Lots of excuses I guess, both mine and OP's item got returned to him (coincidence?), and then he ship both our item on 14th of June. I asked for the receipt for when he shipped my item on 28th of May, he claim he never got it or whatever. I don't want any drama, so I never replied to his PM after that. I'll just wait and see if it arrives. (First delay, I requested to have it shipped with tracking, however he claims that he has already shipped it, second delay on 14th of June, he told me the item got returned to him, so he went to ship it again because he had no money in his paypal to so refund, when I had requested tracking shipping from the first delay) however, he provided a receipt this time. So, waiting game again.

I noted that I will pay for the differences of tracking.

Very sneaky and dodgy.

Quote from: esoomenona on Tue, 17 June 2014, 07:25:40

So is that to say he didn't ship them on May 28th, as he claimed?

berserkfan · « **Reply #44 on:** Thu, 19 June 2014, 03:30:34 »

Quote from: trynds on Thu, 19 June 2014, 01:38:49

Lots of excuses I guess, both mine and OP's item got returned to him (coincidence?), and then he ship both our item on 14th of June. I asked for the receipt for when he shipped my item on 28th of May, he claim he never got it or whatever. I don't want any drama, so I never replied to his PM after that. I'll just wait and see if it arrives. (First delay, I requested to have it shipped with tracking, however he claims that he has already shipped it, second delay on 14th of June, he told me the item got returned to him, so he went to ship it again because he had no money in his paypal to so refund, when I had requested tracking shipping from the first delay) however, he provided a receipt this time. So, waiting game again.

I noted that I will pay for the differences of tracking.

Very sneaky and dodgy.

Quote from: esoomenona on Tue, 17 June 2014, 07:25:40
So is that to say he didn't ship them on May 28th, as he claimed?

It's kind of obvious.

He wants to sell something even more expensive, so he decided to ship the cheaper items after all.

The guy who buys the most expensive thing from him had better beware.

nubbinator · « **Reply #45 on:** Thu, 19 June 2014, 21:09:36 »

There's a reason he got on everyone's **** list. Everything had to be absolutely perfect and at bargain basement prices and then he never shipped in a timely fashion or paid promptly. I know more than a few people backed out of sales with him, on either side, because of how shady he is. Hopefully he follows through and doesn't stiff you and OP.

lightsout714 · « **Reply #46 on:** Fri, 20 June 2014, 00:22:55 »

I can't seem to find the ignore button.

stancato9 · « **Reply #47 on:** Fri, 20 June 2014, 13:48:45 »

**** happens sometimes. I have never scammed anyone on this site, and never will. I am not out to scam people.

Everyone I have ever traded with has ALWAYS received their items. I have done probably around 30 transactions on this site, buying and selling. Yes, some have had little hiccups but I have always got the items to the buyer.

Blackehart's package was returned to me in the mailbox, which I never check unless expecting something. I didn't see it for a while, nor did I check geekhack as I haven't been to actively involved as of lately. In my mind, the package was shipped and I was free to relax.
It has now been reshipped and WILL get to him.

That being said, it is your choice who to do business with. Thank you everyone.

Photoelectric · « **Reply #48 on:** Fri, 20 June 2014, 13:52:49 »

Quote from: stancato9 on Fri, 20 June 2014, 13:48:45

In my mind, the package was shipped and I was free to relax.

It's good practice to check on tracking numbers periodically. I check everything I've shipped to others at least once a day. That way there are no surprises, and if something goes wrong, you can begin to make plans for resolution options.

Xenderwind · « **Reply #49 on:** Fri, 20 June 2014, 14:16:37 »

Quote from: Photoelectric on Fri, 20 June 2014, 13:52:49

Quote from: stancato9 on Fri, 20 June 2014, 13:48:45
In my mind, the package was shipped and I was free to relax.

It's good practice to check on tracking numbers periodically. I check everything I've shipped to others at least once a day. That way there are no surprises, and if something goes wrong, you can begin to make plans for resolution options.

He was too lazy to even send the tracking number to blackehart (if it even had tracking). I don't think he's one to check it himself.

News:

Author Topic: Unresponsive Trader (Read 8832 times)