Boss wants me to find out why a switch can't be accessed remotely today while the wing with the switch is all but empty. Simple enough, right? Well, he didn't leave me the keys for the enclosure for the switch, so I had to hunt them down. After I finally find the keys, I open the enclosure and find out that the switch uses serial->ethernet for local I/O, not serial->serial. We don't have any of those cables, so I ordered one and won't be able to handle this issue until next week.