the problem used to be the water cooler.
you couldn't really geek out b4 at a water cooler, it would pretty much be the sport event of last nite.
now you can geek out on monday with GoT talk.
my wifes latest water cooler is the saga of her phone. it fell into water like most phones do, we just put it in rice and hoped for the best, after a few days, it wasn't coming back.
so her topic was, its taking 3 weeks to get a response on replacing her phone.
at the end of the month they wanted 600bucks, everyone else who has dropped their phone got it replaced free or got a refurb, they decided to punish her.
oh we couldn't buy a refurb
we couldn't even use an iphone 4 we had lying around, even tho it's from verizon as well, had to be from company channels.
this finally got me mad enough to open up the iphone, now i don't **** with company equipment, cuz it's company equipment, but i've done this a lot, cuz tech support are a bunch of noobs or a call center in india.
i opened up the iphone 4s (i had a phone kit and special case ordered a month ago, just in case, since they use the special #1 star screw), i broke it down, checked all the wires, nothing. broke it down again, cleaned all the contacts (in case some rusted/stuck particles), put it back together, works. power buttons doesn't work, syri is dumber than a 2nd grader and the screen has a bit of static.
everyone thought it was stupid (even her mangers manger since no one could call her or reach her) to get a 1 month response and then on top of that to punish her when others have done the same. it was one day of "oh this company is ****" then the next day "wow it's great your husband is so tech savvy".
again all i did was break down an iphone, use a few qtips, i-alcohol and 2 hours, and it's pretty much the same praise you get when "glad my husband knows cars and can do an oil change".