Girlfriend was using her laptop and when she was done it started making a clicking noise when closing the lid.
Turns out the hinge somehow got ****ed up (no drops, no damage, not even a scratch on the laptop) and was kind of popped out. Couldnt close the lid without making it worse. I called to RMA it and got my # and everything all sorted.
I told them the only way to ship it would be to close the lid so nothing else got messed up during shipping and so the hinge was going to get worse and they said they understood.
Shipped it, they received it and it said they started working on it. I got an invoice just now for the parts and labor, and then now we're here.
They're trying to charge me for the repair when it's their faulty design...
$340 to repair the hinge. wtf...
Obviously fighting this because it's ****ing bull****.